Ken Ganley Ford Parma - Service Center

Everyone was very helpful and kind. They went out of thier way to get my vehicle in and out as quickly as possible They went out of thier way to get my vehicle in and out as quickly as possible More

The service was great and the staff did a great job of explaining everything to me along the whole process. explaining everything to me along the whole process. More

I live closer to another dealership but, chose Ganley. Service is efficient, friendly and I know my problem and fee before they begin the work. That's service. Service is efficient, friendly and I know my problem and fee before they begin the work. That's service. More

Very nice! Explained options and did best pricing for me. Knowledgeable! I felt like they were concerned about my safety and touched all bases. Not to pushy d Explained options and did best pricing for me. Knowledgeable! I felt like they were concerned about my safety and touched all bases. Not to pushy do very pleased ! More

very friendly kept me informed speedy on getting parts to fix my truck very professional all round fix my truck very professional all round More

They are always polite. They call before doing any repairs, making sure that I agree an am able to afford the service. If I don't need it today they tell me.. They call before doing any repairs, making sure that I agree an am able to afford the service. If I don't need it today they tell me.. More

It was okay but after three weeks and no loaner i was finally able to get one, just for them to tell me my car was ready to be picked up the next day. And still it feels like they only fixed 60 percent o finally able to get one, just for them to tell me my car was ready to be picked up the next day. And still it feels like they only fixed 60 percent of the problem. Im too scared to take it back again because i don't want to be without a car for another three weeks. The people themselves were amazing but the lack of loaners was annoying. More

Broke my hood latch and refused to fix it. Feel like i got ripped off bad Feel like i got ripped off bad More

Ganley Ford goes out of its way to save me money while delivering on its excellent service. delivering on its excellent service. More

Staff always friendly and nice had to reschedule 3 different times but was in and out the day i brung it in. different times but was in and out the day i brung it in. More