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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,850 Reviews
Call Service Center (888) 433-2764

1,850 Reviews of Ken Ganley Ford Parma - Service Center

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December 09, 2022

Thank you very much and I trust you for the service you offer and I will recomended to my family and friend feliz Navidad More

by MAHERNAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Seminatore, Carlyle Franklin
Report | Print
Dec 12, 2022 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 08, 2022

Great help and experience. Very professional and friendly. Took care of all the issues with our car in a timely fashion. More

by JOSEPH.CONWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Seminatore, Carlyle Franklin
Report | Print
Dec 08, 2022 -

Ken Ganley Ford Parma responded

Thank you, Joseph, for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 08, 2022

Dave was very helpful on my first visit for repair/maintenance. Work was done at price quoted, and in less time than expected. Being new to Ohio, I knew I needed a RELIABLE auto repair shop. I More

by Lancaster.sinead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Seminatore
Report | Print
Dec 08, 2022 -

Ken Ganley Ford Parma responded

Thank you for your review and kind words for Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

December 07, 2022

They said the work would take approximately 1 hour and it took exactly 1 hour. More

by deidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Report | Print
Dec 08, 2022 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2022

He was right on top of it he found some problems with my vehicle and he fixed it right away More

by EMCH961882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Report | Print
Dec 08, 2022 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

December 07, 2022

Nice people good and fast service. Clean waiting area. I will use your service department again. More

by Angledones306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Seminatore
Report | Print
Dec 08, 2022 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

December 06, 2022

My car was ready in a timely manner. . Took less time than I thought it would. More

by BLUEPIXIEDUST2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford West.

December 06, 2022

Everyone was very polite and attentive. Work was completed in a timely manner. I will return if needed. More

by Kizzyskid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

Dec 08, 2022 -

Ken Ganley Ford Parma responded

Hello there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2022

They do excellent work so I’m very satisfied with the work I would recommend them to others More

by MSNENA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Report | Print
Dec 06, 2022 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dec 07, 2022 -

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2022

Great job to the entire team and great service and follow up ! Will be back again! More

by TRACYSAPIENZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Seminatore, Carlyle Franklin
Report | Print
Dec 04, 2022 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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