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Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,832 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,832 Reviews of Ken Ganley Ford Parma - Service Center
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March 31, 2023
Whole team was great! They are always great. I highly recommend for service and sales. They are always great. I highly recommend for service and sales. More
by Jeruito
Verified CustomerEmployees Worked With
Other Employees :
Carlyle Franklin, Ken Pitman, C'ontae Prescott
March 30, 2023
It’s the best. Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! More
by Grraldmcarroll
Employees Worked With
Other Employees :
Carlyle Franklin, Ken Pitman, C'ontae Prescott
March 29, 2023
The individual who checked me in was very helpful and went out of his way to make sure that I was aware of everything that was being done to my vehicle. went out of his way to make sure that I was aware of everything that was being done to my vehicle. More
by Elizabethstepteau
Employees Worked With
March 29, 2023
Very prompt, considerate and professional. Did a great inspection on the filters and brakes also tire rotation. It was a very nice visit. I would recommend others to purchase a vichicle from Did a great inspection on the filters and brakes also tire rotation. It was a very nice visit. I would recommend others to purchase a vichicle from Ken Ganley Ford. More
by Tdean@ f150#
Employees Worked With
Ken Pitman
March 25, 2023
not sure how many surveys i have to fill out to say how disappointed i am with this service call. my appt wasn’t recorded. got multiple calls while at work asking why my truck was there. my parts had actua disappointed i am with this service call. my appt wasn’t recorded. got multiple calls while at work asking why my truck was there. my parts had actually been sitting there for a very long time and i get a “sorry, we missed them”. it’s an airbag recall!! you don’t just miss those parts coming in. then my car was there for many days—which is fine if i would have been told what was happening. i was first called to say they needed to keep it to detail the inside. ok. but then my battery was disconnected again and the car was there for two more days. and guess what? dirt and grime ALL over the driver’s door and instep. so no, my car was not detailed. and i don’t think the passenger side seat belt was reinstalled correctly. so it will be going back. but right now i’m kind of still disappointed in this experience. i’ve been going to ganley for years! More
by jinnifer0
Employees Worked With
no idea bc most calls came while at work and i was not supposed to be on phone
March 25, 2023
Service was great. I will definitely come back.aging and again and again over and over again I will definitely come back.aging and again and again over and over again More
by Kingchipper2
Employees Worked With
Other Employees :
Brandon Taylor-Mitchell, Carlyle Franklin, Mike LaScola
March 24, 2023
It was nice and pleasant at getting me Ford the day I gave me a loaner car and the service was very nice gave me a loaner car and the service was very nice More
by SHELTONOLUNDY7
Employees Worked With
Other Employees :
Carlyle Franklin, Ken Pitman
March 24, 2023
George did a fantastic job of communicating with me and he really took care of me. he really took care of me. More
by ryan.caraboolad
Employees Worked With
