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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,803 Reviews

1,804 Reviews of Ken Ganley Ford Parma - Service Center

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March 23, 2025

Very helpful and courteous. My visit was in regards to a purchase from another Ganley dealership after being referred to Ganley Ford to get a second key for my purchase. I was More

by dlbsr50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2025

I’ve purchased my last 2 vehicles from here as well as serviced all 5 of my cars at Ken Ganley Ford in Parma as well. More

by SBIRCH2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Ford Parma. We're happy we could meet your expectations! We hope to see you soon!

March 22, 2025

2nd time for cam phasers awesome job truck runs like new Work was done in amazing time thanks Ganley Ford parma More

by LUV2PLUMB911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

Great service and communication. Speedy repair time and didnt leave me out of the loop on what was going on. Thank you! More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Skipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Hello Kyle, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

EST service advisor I have ever dealt with in 50 years, service keeps me coming back. More

by KCLOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2025

Dave went out of his way to get my car serviced as fast as possible. More

by btjohnson1
Recommend Dealer
Yes
Employees Worked With
Dave in the service department
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

Very good, felt my issues were understood and they did a great job addressing everything. More

by Pyrex331
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 22, 2025

They were all kind and friendly George took good care of us It didn't take them long to service my car More

by foreverpotts
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Mar 25, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2025

It was my first time at Ken Ganley Ford. I experienced friendly and efficient service from them. More

by Khass246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

Great service and excellent quality work Constant communication Trust worthy and glad they do a great job More

by REDSOX42683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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