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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.5
1,504 Reviews

1,504 Reviews of Ken Ganley Ford Parma - Service Center

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December 22, 2024

Fast service. Kept me informed of progress. Job done on time. Offered coffee or hot chocolate when i dropped off and picked up car. More

by JAMESLADDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Did a very good job in a timely manner and at a fair price good More

by BILLYTHEBOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

My dealership was extremely professional, friendly, helpful and accommodating. I would definitely recommend them to my friends and family. More

by FLY4GIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I recently went in with an emergency for my vehicle, and Alicia Jeffrey was awesome. She informed me that it would be a few days before my car could get looked at and I was ok with that. She was very helpfu More

by JMUELLER9711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffrey
December 21, 2024

Excellent work, professional employees, very nice reception . I was really impressed. Thanks so much for everything job done fast over my expectations 👏👏 More

by blanchato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Hard to work with don’t want to help mmmm mmm mmmm mmm mmmmm mmmm More

by ALLIGATORARMS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Staff were professional and worked quickly, even with a very busy day. I recommend them. More

by AKT.THERIGHTNOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
December 21, 2024

Great service and was finished in the quoted time. Very friendly service department. Will return as needed. Thank you ☺️ More

by BK03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who took care of me.
December 21, 2024

Treated me with respect as a customer. Kept me informed with fast and prompt service. Professional More

by JAMESUSCHOLD
Recommend Dealer
Yes
Employees Worked With
Matthew J Newman
December 19, 2024

Always do a great job w service! I have never had a problem and all goes smoothly. More

by SMIZ234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Vargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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