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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,532 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,532 reviews

May 23, 2023

I have nothing but good things to say about my experience at Ganley Ford West. I was in the market for the incredibly in demand Ford Maverick and Ganley Ford West was able to deliver. They were incredibly co More

by Zkadusky25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

May 23, 2023

I will recommend West Ganley Ford To my family and friends! Everyone were very nice and Tried to help me as much as they could Iam vey happy with my vehicle!! Thank you Mark! Virgilia Rodriguez More

by Enfermara123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
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May 24, 2023 -

Ken Ganley Ford Parma responded

Thank you for your kind review, Virgilia. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2023

Had a recall taken care of, took about 75 minutes. Had to wait. A cup of coffee would have been awesome, other than that, no complaints. More

by SLIMMISKE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Pitman
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May 22, 2023 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 20, 2023

Awesome people! They worked very hard for me!! I love my new to me car!!! My sales person, mark was amazing and is so so nice!! More

by aimeehuber918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023 -

Ken Ganley Ford Parma responded

Thank you, Aimee, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark here at Ken Ganley Ford West.

May 22, 2023 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

May 19, 2023

So happy to finally get quality care and not be squeezed for every dollar available. I actually feel like I wasn’t lied to and I’m happy with the service More

by jonathonbates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlyle Franklin, Ken Pitman, C'ontae Prescott
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May 21, 2023 -

Ken Ganley Ford Parma responded

Jonathon, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

May 22, 2023 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2023

They were amazing, professional and very concern in meeting my wants of the vehicle I want to purchase. More

by mfigueroa962
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
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May 18, 2023 -

mfigueroa962 responded

Ken Ganley Ford West was amazing and I will and have recommended the dealership.

May 21, 2023 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

May 17, 2023

They were all very helpful. Everything was relatively quick. They also addressed the problems I had in a timely manner. More

by ADRIANAFLASH07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Ken Ganley Ford Parma responded

Adriana, here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 17, 2023

Nice job with the F250 crew cab. Got the oil changed, fixed the TPMS, replaced the upper and lower ball joints. Ken was very professional and polite. More

by hart143d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Pitman
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May 17, 2023 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

May 16, 2023

The whole team was friendly efficient and knowledgeable. They kept me informed and did a great job. More

by santiago1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Pitman
Report | Print
May 17, 2023 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

May 24, 2023 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2023

The whole team at Ken Ganley of Cleveland is great. They greeted me when I first pulled into the parking lot CJ is very knowledgeable and extremely polite. Dan took great care of me and so did Tracy. T More

by bdybobbyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you and that you had such a positive experience.

May 16, 2023 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We are always more than happy to assist you if anything else comes up. Take care!

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