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Ken Ganley Ford Parma
Parma, OH
2,531 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,531 reviews
June 13, 2023
The best experience I have had buying a car. C.J. Was so helpful with this! C.J. Was so helpful with this! More
by Mirandarenea
Verified CustomerJune 13, 2023
Great group in the service area, and the showroom. I would recommend Ganley Ford without hesitation. I would recommend Ganley Ford without hesitation. More
by Bill Raglow
Employees Worked With
Other Employees :
Brandon Taylor-Mitchell, Carlyle Franklin, Ken Pitman, C'ontae Prescott
June 13, 2023
Awesome customer service. We were coming in from our of town and our car broke down. They were able to get us back on the road in no time. We were coming in from our of town and our car broke down. They were able to get us back on the road in no time. More
by area51jr
Employees Worked With
June 13, 2023
Service provided was fine. However, they do not provide details on tire tread or brake level for normal oil change. Their multi point inspection should list this. However, they do not provide details on tire tread or brake level for normal oil change. Their multi point inspection should list this. More
by Matthew.szep
Employees Worked With
Unsure
June 13, 2023
First time here. Spent a decade at another dealership, but going forward. It’s Ganley all the way! Impressive, responsive, they go above and beyond. Just sorry it too Spent a decade at another dealership, but going forward. It’s Ganley all the way! Impressive, responsive, they go above and beyond. Just sorry it took us so long to figure out there IS a difference in dealerships and service even for the same brand (Ford). Thanks again, Ganley guys and gals! More
by Dolas
Employees Worked With
Other Employees :
Carlyle Franklin, Ken Pitman, C'ontae Prescott
June 13, 2023
Treat you very nice and it doesn’t take very long very nice people there nice people there More
by Rdreamer67
Employees Worked With
June 11, 2023
My experience with both the dealership and salesperson CJ Overman were excellent. Very professional and accommodating to the customer. This is my second consecutive leased vehicle from your dealership and I Overman were excellent. Very professional and accommodating to the customer. This is my second consecutive leased vehicle from your dealership and I intend to continue working with you as you are respectful of my time. More
by SSCHUMANN
June 11, 2023
I don't feel like I can trust them when they say I need specific work done on my vehicle. Twice it has turned out that I didn't need what they said I did. The outside of the dealership and the used car dea specific work done on my vehicle. Twice it has turned out that I didn't need what they said I did. The outside of the dealership and the used car dealership is so rundown, and it's an eyesore. More
by Cal
Employees Worked With
Carlyle Franklin
