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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,531 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,531 reviews

June 17, 2023

I came in for a oil change, left with a truck. It was good to see a good selection again. More

by martinfornwalt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2023 -

Ken Ganley Ford Parma responded

Thank you, Martin, for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jun 20, 2023 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2023

Completed quickly and correctly. Ordered a part for warranty. They took me home so I didn't have to sit there until it was finished. Overall, a great job. More

by Rbriggspalife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Pitman, C'ontae Prescott
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Jun 17, 2023 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 16, 2023

George was very polite and very helpful. Took care of me without any issues whatsoever. More

by natasha.lalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2023 -

Ken Ganley Ford Parma responded

Thank you, Natasha, for the kind words for George and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Jun 20, 2023 -

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 14, 2023

Service was great! I was kept informed with what was being done to my truck and when it would be ready. Been going for to Ganley for years and will continue to go. More

by efresch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlyle Franklin, Ken Pitman
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Jun 14, 2023 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

June 14, 2023

They were very helpful, knowledgeable and fair. I would definitely go back in the future and recommend them to family and friends. Their customer service is absolutely the best! More

by kmcfeely
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford West, customer satisfaction is our #1 priority. Bolaji, John, and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 14, 2023

Very curtious and professional staff. Quick service , I even have my wife's GMC going there now More

by Elgreco801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Franklin
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Jun 15, 2023 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. Carlyle and our team appreciate your business and hope to see you again soon!

June 14, 2023

Very pleased with service & attention to my needs highly recommend to friends & family and coworkers More

by chuckbrown40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Ken Ganley Ford Parma responded

Thank you, Chuck! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

June 14, 2023

Very pleased with service & attention to my needs highly recommend to friends & family and coworkers More

by chuckbrown40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Ken Ganley Ford Parma responded

Chuck, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

June 14, 2023

This isn’t the first time a got a vehicle from Ganley ford and it’s always been a pleasant experience each time!!’ I always recommend them to family and friends!!! More

by imtone63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Ken Ganley Ford Parma responded

We are very happy to hear Bolaji provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jun 15, 2023 -

imtone63 responded

Bolaji is a great salesperson very pleasant guy!

June 13, 2023

Very accommodating. Austin was very prompt with getting me answers and got me out of there very quickly. More

by Tanya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Ken Ganley Ford Parma responded

Tanya, thank you for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Austin was able to assist you and that you had such a positive experience!

Jun 15, 2023 -

Ken Ganley Ford Parma responded

Hi Tanya, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

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