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Ken Ganley Ford Parma
Parma, OH
2,531 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,531 reviews
June 21, 2023
This is the second time I’ve brought my car in for service. Both times the staff was friendly and never pushed any extra services I didn’t need. I appreciate that. service. Both times the staff was friendly and never pushed any extra services I didn’t need. I appreciate that. More
by PrestonG
Verified CustomerEmployees Worked With
Ken Pitman
June 20, 2023
Usually good. Last time, they changed my oil incorrectly. I asked specifically for a "Full Synthetic" oil change, and they gave me a partial change. When questione Last time, they changed my oil incorrectly. I asked specifically for a "Full Synthetic" oil change, and they gave me a partial change. When questioned, they promptly re-changed my oil. Although I never got a receipt, so I don't know if they actually did anything. Or if they just took my keys for 15 minutes and pretended to change my oil... More
by plundstrom
Employees Worked With
Ken Pitman, C'ontae Prescott
June 20, 2023
This is our 8th vehicle with ganley ford west and every experience has been amazing can't say enough about Pam Koglman she is an outstanding sales person!!! experience has been amazing can't say enough about Pam Koglman she is an outstanding sales person!!! More
by Steelerfan1965
June 19, 2023
Austin was very helpful and understanding. He made the car buying experience smooth and easy He made the car buying experience smooth and easy More
by jstinson831
June 19, 2023
This was the best and most efficient car buying experience ever. Make sure to walk in and see Nick! experience ever. Make sure to walk in and see Nick! More
by NQuinn
Employees Worked With
June 19, 2023
Mike was awesome, patient and understanding of our needs and wants. The crew at Ganley hunted down a truck for us that was absolutely what we wanted! These guys are awesome and I will recommend them to ever and wants. The crew at Ganley hunted down a truck for us that was absolutely what we wanted! These guys are awesome and I will recommend them to everyone!! More
by ckoval45
June 18, 2023
Great job on my car great service treatment was excellent very timely done wood reacomed to others very timely done wood reacomed to others More
by jamesjewing1945
Employees Worked With
Other Employees :
Cj, Carlyle Franklin, Ken Pitman
June 18, 2023
Excellent customer service! I won't be going anywhere else. As soon as we pulled in the parking lot everyone was very welcoming! I'll definitely be recommending not only the d I won't be going anywhere else. As soon as we pulled in the parking lot everyone was very welcoming! I'll definitely be recommending not only the dealership to all my family and friends but also Bolaji and John. They were so nice and helpful throughout the whole car buying process. We will definitely be back! More
by kmcfeely
June 17, 2023
Makes you feel at home! Great communication without any pushing or shoving. Bought my first car through Ganley, and now my first truck! Great communication without any pushing or shoving. Bought my first car through Ganley, and now my first truck! More
by jackie681
