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Ken Ganley Ford Parma
Parma, OH
2,531 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,531 reviews
July 05, 2023
I need 5k service and called service dept for an appt. ..I have a non-traditional work schedule, but as usual Ganley Ford worked with me and I was in/out with great service as always...Thanks Ganley Ford W ..I have a non-traditional work schedule, but as usual Ganley Ford worked with me and I was in/out with great service as always...Thanks Ganley Ford West!!...I have a Ford dealership just 2 mins away from me, where I have had service done in the past...yeah, I drive the extra 20-25 mins to Ganley for a reason....EXCELLENT SERVICE More
by m.scottsr.64
Verified CustomerEmployees Worked With
Brandon Taylor-Mitchell, Carlyle Franklin
July 04, 2023
Fast and efficient. Nice selection of used cars. Clean and ready to go! The car we purchased had a full gas tank! We found a couple of scratches and they had us call our Nice selection of used cars. Clean and ready to go! The car we purchased had a full gas tank! We found a couple of scratches and they had us call our representative and got the touch up paint scheduled! More
by bridgit
July 03, 2023
Great quality service and knowledgeable people who show that they care and informative with what matters 👀😃✅ that they care and informative with what matters 👀😃✅ More
by KEOSONIC
Employees Worked With
Other Employees :
All service personnel at Ganley West Ford , Carlyle Franklin, Ken Pitman
July 03, 2023
The service was great. The service personnel gave me heads up on my vehicle My car now drives good again. He was very helpful Thanks The service personnel gave me heads up on my vehicle My car now drives good again. He was very helpful Thanks More
by CLIFFORDBLEVINS56
Employees Worked With
Carlyle Franklin, C'ontae Prescott
July 03, 2023
I have bought many cars over the years, but Bolaji Adeyemi was the best. He really try to get you the best deal tor your money. The customer service was excellent throughout the whole company. Than Adeyemi was the best. He really try to get you the best deal tor your money. The customer service was excellent throughout the whole company. Thank you Mary Jackson More
by marjackk
Employees Worked With
July 01, 2023
Cj and Nick was awesome . Would send everyone to the dealership. Keep doing everything you do. Would send everyone to the dealership. Keep doing everything you do. More
by Overman_danny
Employees Worked With
Other Employees :
Carlyle Franklin
June 29, 2023
The customer experience with CJ was excellent. She treated us with enthusiasm and professionalism throughout the process. She spent the time required to explain all of the vehicle features clearly She treated us with enthusiasm and professionalism throughout the process. She spent the time required to explain all of the vehicle features clearly and with excellent knowledge. She was personable and thorough in her explanation of the product and the process. More
by rbcottom
June 29, 2023
Mike and Matt were amazing. They made the process very smooth. They provided great service and were able to answer all my questions honestly. They made the process very smooth. They provided great service and were able to answer all my questions honestly. More
by bmoehring32
