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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,531 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,531 reviews

July 09, 2023

Pretty great guy very welcoming got out pretty smooth over all not bad at all. More

by Tyler Carr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Ken Ganley Ford Parma responded

Tyler, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford West!

Jul 12, 2023 -

Ken Ganley Ford Parma responded

Hello Tyler, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 09, 2023

Very good service I like how they diagnose my car told me everything including my recall on vehicle More

by michellehunter617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Franklin
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Jul 10, 2023 -

Ken Ganley Ford Parma responded

Michelle, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jul 12, 2023 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 08, 2023

1ST CLASS CUSTOMER SERVICE AND SATISFACTION, FROM SETTING THE APPOINTMENT TO COMPLETING THE SAFETY RECALL THANK YOU OUTSTANDING KEN GANLEY FORD DEALERSHIP TEAM. More

by H. TOMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Franklin, Ken Pitman
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Jul 10, 2023 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

Jul 11, 2023 -

Ken Ganley Ford Parma responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford West. We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2023

Professional, straightforward and prompt service. I received excellent communication and was kept up to date on all service. More

by niemeyert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlyle Franklin, Ken Pitman, C'ontae Prescott
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Jul 10, 2023 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 07, 2023

Austin was one of the best salesmen I’ve ever dealt with. He was very knowledgeable and was straightforward. More

by aaronparks322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Ken Ganley Ford Parma responded

Thank you so much, Aaron, for your wonderful review! We are thrilled that Austin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford West!

July 06, 2023

Brandon was very personable, professional, and knowledgeable. I will definitely do business with him again. More

by s_riffel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
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Jul 07, 2023 -

Ken Ganley Ford Parma responded

It's fantastic to hear that Brandon provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford West!

Jul 11, 2023 -

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2023

They treated me with respect and was very kind , Work hard to get me my truck and the payment I was looking for Thank you guy's More

by Redddog26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2023

They care about their customers and are easy to work with. Nothing bad to say More

by ASDAMPF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
Report | Print
Jul 07, 2023 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jul 11, 2023 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 06, 2023

I live in Arkansas and I purchased a Ford Bronco from Ganley Ford West. I did this all by phone and the process was easy and they delivered my vehicle to me on time. They did everything they could to m More

by boxerdudes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to work with you again!

Jul 11, 2023 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 05, 2023

I need 5k service and called service dept for an appt. ..I have a non-traditional work schedule, but as usual Ganley Ford worked with me and I was in/out with great service as always...Thanks Ganley Ford W More

by m.scottsr.64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor-Mitchell, Carlyle Franklin
Report | Print
Jul 06, 2023 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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