Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Parma
Parma, OH
2,531 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,531 reviews
July 11, 2023
Good service from Austin, he is very caring. He tries to make things right for me. He tries to make things right for me. More
by kasowen
Employees Worked With
July 11, 2023
Ganley is where we bought our Ford Fusion Hybrid in 2010 which was exactly what we were looking for and miraculously the exact color! The Escape we found was not available the first time but CJ turned us on which was exactly what we were looking for and miraculously the exact color! The Escape we found was not available the first time but CJ turned us on to building our own online. We did but kept looking. When I went in and found our Escape it was almost as magical as finding the Fusion. More
by jopeears
July 11, 2023
Great people that helped and made it a fun experience for us. Errs professional and knowledgeable! us. Errs professional and knowledgeable! More
by eliannawitschey
Employees Worked With
Other Employees :
Brandon Taylor-Mitchell
July 11, 2023
CJ was great, and the service was great! Smoothest car buying experience for me. Staff was welcoming and helpful. Smoothest car buying experience for me. Staff was welcoming and helpful. More
by carrieserrano12
July 11, 2023
CJ was very helpful and knowledgeable. And within an hour she was able to find me the EXACT car I was looking for! I am very happy with the service and professionalism! And within an hour she was able to find me the EXACT car I was looking for! I am very happy with the service and professionalism! More
by toddbakerjr0
Employees Worked With
July 11, 2023
I’ve been going here for years and the customer service has always been great. has always been great. More
by sponge
Verified CustomerEmployees Worked With
Other Employees :
Carlyle Franklin, Ken Pitman, C'ontae Prescott, John Zaharia
July 10, 2023
Pam Koglman was very helpful and professional. She explained everything thoroughly. It was a pleasure to work with her She explained everything thoroughly. It was a pleasure to work with her More
by rogermeadows42
July 10, 2023
These guys took what I needed in a truck and search the country until they found what I needed and then got it there for me to pick up. Elite. country until they found what I needed and then got it there for me to pick up. Elite. More
by ckoval45
July 09, 2023
Mark was an absolute pleasure to work with. Honest straightforward and completely transparent on all aspects of the purchase. Everyone at the dealership was pleasant and very helpful as well. O Honest straightforward and completely transparent on all aspects of the purchase. Everyone at the dealership was pleasant and very helpful as well. Only downside is they are 11 hours from home or they would be my go to for all my Ford needs. The drive was well worth getting the car I did. I love it!! More
by jatkinsgang
Employees Worked With
