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Ken Ganley Ford Parma
Parma, OH
2,530 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,530 reviews
July 29, 2023
Service with Ganley is always outstanding. CJ is most personable and professional in customer service and always creates and maintains a helpful relationship with her customers. CJ is most personable and professional in customer service and always creates and maintains a helpful relationship with her customers. More
by emanuelcanto1
July 29, 2023
Sales department was great, it was a great and enjoyable experience. Thank you Ganley Ford experience. Thank you Ganley Ford More
by shirley
Employees Worked With
July 29, 2023
They tried selling me things I didn't need. They told me I need a tie rod, I just replaced that less than 6 months ago. I took it back to the place that replaced it and they told me nothing wro They told me I need a tie rod, I just replaced that less than 6 months ago. I took it back to the place that replaced it and they told me nothing wrong with it. The dealership is known for selling things not needed. Also the service technician told my husband when he called a Service Manager would call (Sonny). So far no phone call. More
by CLIFFORD2374
Verified CustomerEmployees Worked With
John Zaharia
July 27, 2023
Good, hardworking people. Made it an easy and enjoyable experience. Went in just to look at a car. They did not push to get it, but helped convince me to get the car that was Made it an easy and enjoyable experience. Went in just to look at a car. They did not push to get it, but helped convince me to get the car that was perfect for me. More
by Colinrkennat
July 27, 2023
The guys were awesome! !! They went above and beyond to make sure I was happy and got everything I needed and wanted. I highly recommend them. !! They went above and beyond to make sure I was happy and got everything I needed and wanted. I highly recommend them. More
by s_riffel
Employees Worked With
Other Employees :
John Zaharia
July 27, 2023
Everyone at the dealership was very friendly and helpful. Nobody let us stand around or even have to ask for help. Nobody let us stand around or even have to ask for help. More
by garcia_macy14
July 26, 2023
Great customer service. They listened. Very happy with my purchase. I will be back. Thanks. They listened. Very happy with my purchase. I will be back. Thanks. More
by mmb4589
July 25, 2023
The entire dealership bent over backwards to please this cranky old lady. Also, the deal and the interest rate was good. I would definitely recommend them! cranky old lady. Also, the deal and the interest rate was good. I would definitely recommend them! More
by LFRAN51
Employees Worked With
Other Employees :
Jody Wheatley, Brandon Taylor-Mitchell
July 25, 2023
It was a fantastic experience! Many thanks to Pam Koglman who is the best sales consultant ever! Many thanks to Pam Koglman who is the best sales consultant ever! More
by Georgeberry101
Employees Worked With
July 25, 2023
George diagnosed my vehicle& kept me informed on the work needed to be done. I didn't get the work done there at the facility but George was very helpful & courteous to me. needed to be done. I didn't get the work done there at the facility but George was very helpful & courteous to me. More
by Sonceraybell8220
Employees Worked With
George
