Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Parma
Parma, OH
2,530 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,530 reviews
August 04, 2023
This was my first service visit for my Bronco. I have a BMW and Audi. George’s help and service exceeded what I experience at the “luxury” brands. Congrats to the team. Keep up the great work. I have a BMW and Audi. George’s help and service exceeded what I experience at the “luxury” brands. Congrats to the team. Keep up the great work. More
by Carrie’s Bronco
Verified CustomerEmployees Worked With
August 03, 2023
I purchased a leased car from CJ in 2020 and because of her great customer service bought out my lease yesterday She goes out of her way to make me understand the best deal and help me through the entire p her great customer service bought out my lease yesterday She goes out of her way to make me understand the best deal and help me through the entire process Ganley is lucky to have her Any company is only as good as the people working for them Thanks Again CJ Sincerely Janet Slack More
by jntslack
August 02, 2023
Very friendly dealership, I was greeted upon arrival and staff was very friendly. Pam took her time showing me the car’s features. Jon the sales manager gave me a great deal And I’m very happy with the car staff was very friendly. Pam took her time showing me the car’s features. Jon the sales manager gave me a great deal And I’m very happy with the car! Pam took the time to sync my phone to the car and helped me explore the features again. I will definitely buy future cars at Ken Ganley Ford! More
by Missy
August 02, 2023
Great hours for service, great accommodations if you have to wait, friendly service! Repair cost(s) is reasonable ,fast and reliable! to wait, friendly service! Repair cost(s) is reasonable ,fast and reliable! More
by Ruqayyah
Employees Worked With
Other Employees :
Michael and Brandon were great too!!, Carlyle Franklin, Ken Pitman
August 01, 2023
Pam was a pleasure to work with. She even gave me her cargo container that she no longer uses. I’m very happy. The car is comfortable, rides well, and has power seats, power hatchbac She even gave me her cargo container that she no longer uses. I’m very happy. The car is comfortable, rides well, and has power seats, power hatchback, heated seats and heated steering wheel. More
by Mjredmond
Employees Worked With
August 01, 2023
Friendly, fast great customer service. I've been a customer for 20+ years, and have gotten my last three vehicles her I've been a customer for 20+ years, and have gotten my last three vehicles her More
by Jan/David Forbes
Employees Worked With
Other Employees :
Carlyle Franklin, Ken Pitman
August 01, 2023
Love the service department. They care about their customers. Always fast and explain everything about what was done. Kudos to Ganley service! They care about their customers. Always fast and explain everything about what was done. Kudos to Ganley service! More
by TALLBRNEYEDGIRL62
Employees Worked With
Ken Pitman
July 31, 2023
Brought my car in for an oil change. John was very helpful and made a copy of my maintenance plan document so the service department would have it for future appointments. Oil change John was very helpful and made a copy of my maintenance plan document so the service department would have it for future appointments. Oil change was done fast and completed at the time estimate given. More
by SCOTTGRECO75
Employees Worked With
John Zaharia
July 30, 2023
Service department is fantastic the sales team what is it exceptionally good they help me find a truck and delivered it like real pros exceptionally good they help me find a truck and delivered it like real pros More
by BUTCHBQOH
July 29, 2023
They had a beautiful truck that we liked. Pam worked with us so that we were able to get it. Pam worked with us so that we were able to get it. More
by NOVOTNYC
Employees Worked With
