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Ken Ganley Ford Parma
Parma, OH
2,530 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,530 reviews
August 06, 2023
Having repairs done at this facility was pretty cool. Although it took a bit of time to complete. They kept an open line of communication. Informed me on every step of the process. Although it took a bit of time to complete. They kept an open line of communication. Informed me on every step of the process. More
by 4legendarylogistics
Verified Customer
August 06, 2023
Went through E-Check with a plate that was not able to be transferred. The back brake light on my truck is not working my oil gauge is flickering back and forth the needle I noticed this after I had taken a transferred. The back brake light on my truck is not working my oil gauge is flickering back and forth the needle I noticed this after I had taken a trip for 45 minute ride I'm hoping they take care of this especially what I paid for it More
by blackwidow69er
August 05, 2023
Everything about my car buying experience was 5-stars! I was out of state and Mark made sure I had everything lined up, paperwork ready, sent extra pictures and video of the vehicle, great communication a I was out of state and Mark made sure I had everything lined up, paperwork ready, sent extra pictures and video of the vehicle, great communication and everything was so transparent and up front. The vehicle was in EXCELLENT condition, and priced so much better than others on the market. I can’t say enough good things! I drove 9 hours to purchase this vehicle, and it was 100% worth it! More
by Grmcfall29
August 05, 2023
Great company! The sales, finance, and management really work to get things accomplished! Highly recommend Ganley The sales, finance, and management really work to get things accomplished! Highly recommend Ganley More
by jrobron15
Employees Worked With
August 05, 2023
Cannot say enough about the quality of service I received! They were great from start to finish! it was easy to schedule, and I was able to use a loaner car, I was greeted immediately upon arrival received! They were great from start to finish! it was easy to schedule, and I was able to use a loaner car, I was greeted immediately upon arrival and George, that handled my car was extremely professional! Overall great service! More
by bridgit
August 05, 2023
Great dealership. Great experience from sales, finance, and management! Highly recommended if you are looking to accomplish a deal Great experience from sales, finance, and management! Highly recommended if you are looking to accomplish a deal More
by jrobron15
August 05, 2023
I think that your service department needs some training on customer service . They need to keep the customer informed of what is going on Like when the tire they were ordering didn't come in or when the w on customer service . They need to keep the customer informed of what is going on Like when the tire they were ordering didn't come in or when the wrong one came or when the tire they ordered to replace one on the car was discontinued More
by bsutton10
Employees Worked With
August 05, 2023
They were both very nice and listened to my concerns. I appreciate the wonderful customer service. I appreciate the wonderful customer service. More
by mmb4589
August 05, 2023
Good to have a close by, taking up a number of cars there. And satisfied with everything they do. Take care. there. And satisfied with everything they do. Take care. More
by I don’t know what a screen name is?
Employees Worked With
Other Employees :
Carlyle Franklin, Ken Pitman
