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Ken Ganley Ford Parma
Parma, OH
2,530 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,530 reviews
August 10, 2023
Service is always timely and staff is extremely professional and customer centric. I would recommend to others. professional and customer centric. I would recommend to others. More
by bwbillings1
Verified CustomerEmployees Worked With
August 10, 2023
Very polite and excellent customer service. They explained about the part we needed and that it was covered under warranty but delayed. They explained about the part we needed and that it was covered under warranty but delayed. More
by kimberlyhallharriso
Employees Worked With
August 09, 2023
Very friendly people who know how to do good business. 100 percent would recommend to a friend. 100 percent would recommend to a friend. More
by Joshuagibbs211
Employees Worked With
August 08, 2023
Excellent, Peaceful, Professional, everyone was extremely nice. I would highly recommend your services. Thank You. nice. I would highly recommend your services. Thank You. More
by awbhbb7
August 07, 2023
I was not sure what vehicle I was looking for and Pam was very patient with me never pushing me I was very happy with my choice of a heritage bronco sport very patient with me never pushing me I was very happy with my choice of a heritage bronco sport More
by eyenking
Employees Worked With
August 07, 2023
Great service work, very dependable. Will answer any questions on a timely matter. Will continue using them. Will answer any questions on a timely matter. Will continue using them. More
by Blaird
Employees Worked With
August 07, 2023
Repairs not completed the first time. Lack of communication to inform customer. I have been a loyal customer for many many years and will purchase my new SUV elsewhere Lack of communication to inform customer. I have been a loyal customer for many many years and will purchase my new SUV elsewhere More
by Shorty
Employees Worked With
Unsure of reps name
August 06, 2023
I was very appreciative that they were able to get me in as quickly as they did for oil change and I rotate on my 2019 Edge, however I’ve been at this dealership many times and they always rotate the tires as quickly as they did for oil change and I rotate on my 2019 Edge, however I’ve been at this dealership many times and they always rotate the tires improperly and I think they should start doing them properly according to the owners manual and the service manual. They have ruined many sets of my tires and I think they should start doing it correctly! I was a Ganley employee for many years and I know that technicians don’t always do what they’re supposed to but that’s no excuse. More
by RICKJAN58
Employees Worked With
Not sure
August 06, 2023
I came for a recall, and left without rear wiper arm,broke off in the car wash. arm,broke off in the car wash. More
by barbies502000
Employees Worked With
