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Ken Ganley Ford Parma
Parma, OH
2,528 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,528 reviews
August 21, 2023
CJ was very polite, kind and cared! Would recommend her to my family and friends. Would recommend her to my family and friends. More
by Deirdreannheffernan
Employees Worked With
August 20, 2023
Paid for truck because I was told it was getting detailed and won't leave with out a 5 star inspection I know those rotors were sanded down not new as told and on paperwork and truck has problems oil pump ne and won't leave with out a 5 star inspection I know those rotors were sanded down not new as told and on paperwork and truck has problems oil pump needle jumping all over a mount broke somewhere and a big hit on driver's side definitely not a 5 star inspection totally disgusted TOM would never let this happen to me 😭 More
by blackwidow69er
Verified CustomerEmployees Worked With
Carlyle Franklin
August 20, 2023
I went to Ganley Ford to have work done on my Ford. There were a number of maintenance jobs that had to be done and while inspecting my car it was found that I needed to have my brakes replaced. Ken Pi There were a number of maintenance jobs that had to be done and while inspecting my car it was found that I needed to have my brakes replaced. Ken Pitman was very experienced and helpful. I also want to thank whoever did the work my car because thwey did an excellent job More
by daniel6254
Employees Worked With
all the people who worked on my car, Ken Pitman
August 20, 2023
Mark Rezanno was very patient with us and he gave us great reviews for new cars great reviews for new cars More
by Marco Cajo
Employees Worked With
August 20, 2023
I was very pleased with all the people I interacted with at the dealership. They were informative and pleasant. at the dealership. They were informative and pleasant. More
by SUSANMAHONEY11
Employees Worked With
Other Employees :
Brandon Taylor-Mitchell
August 19, 2023
Very pleased with the whole experience. Everybody was super friendly, explained, and answered all my questions in detail. Everybody was super friendly, explained, and answered all my questions in detail. More
by DG
August 19, 2023
Good service ,on time appointments and nice, friendly employees.Clean service area and waiting area. employees.Clean service area and waiting area. More
by menace7374
August 18, 2023
Doing the work well and treating the customer well are what customers expect. The work was awesome but we had some problems with the customer service side. They recognized the problem and corrected so f what customers expect. The work was awesome but we had some problems with the customer service side. They recognized the problem and corrected so far beyond any expectation I could have had! I highly recommend the service department(whom I had experience with). Mistakes can happen but how they get rectified is what a customer remembers. I was "blown away" satisfied with the outcome of my service experience. The repairs made the van like new again. I will be back. More
by franks.ross
August 18, 2023
Vehicle service performed in a timely manner Had vehicle serviced and it was performed in a timely manner. Took about an hour and that was including the car wash. serviced and it was performed in a timely manner. Took about an hour and that was including the car wash. More
by IMANIMARIEJR
August 18, 2023
Not satisfied with the way I got my car back. smelled like someone took a bath in a sewer and parked my car after they were finished smelled like someone took a bath in a sewer and parked my car after they were finished More
by Rodneysantiago18
Employees Worked With
Carlyle Franklin, Ken Pitman
