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Ken Ganley Ford Parma
Parma, OH
2,525 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
August 24, 2023
Thank you Pam , thank you to the team for helping me achieve a monthly payment I was comfortable with , I appreciate all of you ! And again to Pam for the great customer service and thoroughly showing m achieve a monthly payment I was comfortable with , I appreciate all of you ! And again to Pam for the great customer service and thoroughly showing me how to navigate my SUV! More
by januaryvigilante
Employees Worked With
August 23, 2023
Everyone here is absolutely amazing! From my salesman, Mike Liscola to both managers Matt Palffy and John Rupert. George in their service department is always very helpful and Jeromy in From my salesman, Mike Liscola to both managers Matt Palffy and John Rupert. George in their service department is always very helpful and Jeromy in the detailing department always returns my vehicles, super shiny!! I refer all my friends and family to these guys! More
by soldwithkap
Employees Worked With
August 22, 2023
Extremely friendly, yet professional, and worked with us to make the deal happen to our satisfaction. Wouldn’t go anywhere else but to a Ken Ganley dealership! to make the deal happen to our satisfaction. Wouldn’t go anywhere else but to a Ken Ganley dealership! More
by Darcie
August 22, 2023
Great customer service, I would recommend this dealership to all my friends. Tell them to ask for Cj. to all my friends. Tell them to ask for Cj. More
by LAMARSPIES
Verified CustomerAugust 21, 2023
Love the dealership. Everyone was great. Would definitely recommend and shop here again. Also great for service. Everyone was great. Would definitely recommend and shop here again. Also great for service. More
by Nicky2x
August 21, 2023
CJ was very polite, kind and cared! Would recommend her to my family and friends. Would recommend her to my family and friends. More
by Deirdreannheffernan
Employees Worked With
August 20, 2023
Paid for truck because I was told it was getting detailed and won't leave with out a 5 star inspection I know those rotors were sanded down not new as told and on paperwork and truck has problems oil pump ne and won't leave with out a 5 star inspection I know those rotors were sanded down not new as told and on paperwork and truck has problems oil pump needle jumping all over a mount broke somewhere and a big hit on driver's side definitely not a 5 star inspection totally disgusted TOM would never let this happen to me 😭 More
by blackwidow69er
Employees Worked With
Carlyle Franklin
August 20, 2023
I went to Ganley Ford to have work done on my Ford. There were a number of maintenance jobs that had to be done and while inspecting my car it was found that I needed to have my brakes replaced. Ken Pi There were a number of maintenance jobs that had to be done and while inspecting my car it was found that I needed to have my brakes replaced. Ken Pitman was very experienced and helpful. I also want to thank whoever did the work my car because thwey did an excellent job More
by daniel6254
Employees Worked With
all the people who worked on my car, Ken Pitman
