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Ken Ganley Ford Parma
Parma, OH
2,524 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,524 reviews
Verified Customer
September 09, 2023
Thank you so much for the great service! ! The quick time it took was awesome. Again thank you for your hard work! ! The quick time it took was awesome. Again thank you for your hard work! More
by Tara
Employees Worked With
September 08, 2023
Courteous, professional. I was inconveniently without car longer than as first told. Sticker shock at charges. BUT car runs great. Mechanical service, itself,, was excell I was inconveniently without car longer than as first told. Sticker shock at charges. BUT car runs great. Mechanical service, itself,, was excellent. More
by alben20
September 08, 2023
We had a very pleasant experience at this dealership. CJ was very accommodating to our time and requests. CJ was very accommodating to our time and requests. More
by Mdang
September 07, 2023
I don’t think the service center took the vehicle for a test drive. They said they couldn’t hear the issue I described and they didn’t find anything wrong. I heard the noise almost immediately after I left test drive. They said they couldn’t hear the issue I described and they didn’t find anything wrong. I heard the noise almost immediately after I left the service center. The guys were nice but I still have the same issue with my vehicle. More
by Lee.d.barto
Employees Worked With
September 07, 2023
George is always excellent and accommodating! Friendly and efficient service center. Never a worry that my vehicle won’t be treated with respect. Thank you! Friendly and efficient service center. Never a worry that my vehicle won’t be treated with respect. Thank you! More
by CORYMCCONVILLE
September 07, 2023
The work was peformed quickly and professionally within the promised time. Great job by the service department. the promised time. Great job by the service department. More
by YANOCH
Employees Worked With
September 06, 2023
Pam is the best! Communication is great. Made the process feel seamless. Looking forward to my next Ford! Communication is great. Made the process feel seamless. Looking forward to my next Ford! More
by thorvath73
September 05, 2023
Ken Ganley Ford staff all around was very helpful and assisted Melissa and I with all our questions and needs. Very satisfied customers. Definitely will be back!!! assisted Melissa and I with all our questions and needs. Very satisfied customers. Definitely will be back!!! More
by Eac0403
