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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,524 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,524 reviews

October 29, 2023

Professional and responsive. The team serviced my vehicle with no issues or concerns. Thank you More

by michelle.powers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, Michelle, we look forward to having you as one of our valued customers for many more years to come!

October 27, 2023

Austin was very professional and took the time to answer all of my question. We would encourage anyone looking for a car to contact Austin. More

by valwinkler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Ken Ganley Ford Parma responded

Hi Valwinkler, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2023

Mike is beyond awesome! The process of buying my Bronco was better than expected. Thanks!! More

by Lynnlina2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Bronco, and don't hesitate to reach out if you need anything else.

October 23, 2023

So helpful and went out of their way to make me happy! Would highly recommend this dealership and how their customer satisfaction is so important to them! More

by Elizabeth.suzanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Ken Ganley Ford Parma responded

Elizabeth, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2023

CJ was wonderful. I stayed with Ganley because of her persistence in keeping in touch. More

by John.creech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Ken Ganley Ford Parma responded

John, Thank you so much for choosing Ken Ganley Ford West! Congrats on your new purchase, and let CJ know if we can be of any more assistance!

October 23, 2023

Excellent service. Everyone from sales to finance were extremely professional & accommodating! Happily pleased with everything! More

by carlyr2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Ken Ganley Ford Parma responded

Thank you, Carly! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

October 23, 2023

They had my part available and my car was ready at the time as promised More

by ME13DIDONNA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2023

Just bought a car here from C J Overman. Great person with which to work. Honest salesperson who is very low key in her approach with a customer. The entire office was a pleasure to exp More

by gregamac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Ken Ganley Ford Parma responded

We are very happy to hear that C.J. provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 22, 2023

My purchase of the 2021 ecosport was some what different than when i last bought my 2014 ford focus from Ganley Ford West.My sales man Mark Rezzano was their for all questions i may have had,and More

by wisokyJohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Ken Ganley Ford Parma responded

Thank you, John, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 21, 2023

No regrets , good purchase, professional people. We shall do it in the future. Thank you. More

by pap3pap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

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