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Ken Ganley Ford Parma
Parma, OH
2,523 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,523 reviews
Verified Customer
November 28, 2023
Fit me in and fixed me up in a reasonable time. If I lived back in Cleveland they would be my mechanic . If I lived back in Cleveland they would be my mechanic . More
by arlette.63
November 27, 2023
Throughout the entire car buying process, Pam was extremely helpful and always very responsive to all of my questions! Her knowledge and personal experience with Ford Escapes was particularly helpful extremely helpful and always very responsive to all of my questions! Her knowledge and personal experience with Ford Escapes was particularly helpful for me since that was the vehicle I was looking to purchase. I would definitely recommend Pam for anyone looking for a positive car buying experience! More
by tbscalley
November 27, 2023
Great customer service. Explained everything in detail. Set up my Ford Pass. Connected my phone. They made the process of new car buying an excellent experience. I love my F Explained everything in detail. Set up my Ford Pass. Connected my phone. They made the process of new car buying an excellent experience. I love my Ford dealer! More
by barbdaniel
November 27, 2023
Terrific customer service! Pam was very helpful and answered all of my questions! Made the purchase of my very first new car a very pleasant experience! Pam and Nick are very p Pam was very helpful and answered all of my questions! Made the purchase of my very first new car a very pleasant experience! Pam and Nick are very personable and I would recommend buying from Ken Ganley Ford West More
by wasporcich
November 21, 2023
It was very good. I don't like the 2 percent charge if using a credit card. I paid cash. I don't like the 2 percent charge if using a credit card. I paid cash. More
by billsunspot
November 15, 2023
Buying a car is always a long process. I walked in with a less than ideal situation, and Salesman Mike LaScola and Finance Manager Nick Feruito did everything they could to help me out. I walked in with a less than ideal situation, and Salesman Mike LaScola and Finance Manager Nick Feruito did everything they could to help me out. I drove off the lot in the exact vehicle I went there for and I was in and out in 1 ½ hours. Never once were they any kind of unhelpful or condescending. Absolutely nice and respectful the entire process. Will absolutely recommend and return for future vehicle purchases More
by Greg85
November 13, 2023
Very friendly. Also, I my antenna broke during a car wash and they replaced it. Also, I my antenna broke during a car wash and they replaced it. More
by LLRMOM1
Employees Worked With
November 13, 2023
The entire process of purchasing the car was efficient and was completely seamless. Each individual was very professional that I dealt with at the location. and was completely seamless. Each individual was very professional that I dealt with at the location. More
by Patrick Williams
November 13, 2023
The team at Ken Ganley fast and efficient when we were going over my options and made it easy to complete all transactions in short period of time. going over my options and made it easy to complete all transactions in short period of time. More
by kierannolan7
Employees Worked With
