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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,518 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,518 reviews

February 06, 2024

Pam is awesome I've got 2 cars from her and would get a 3rd More

by nukes32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Pam here at Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

February 04, 2024

I had a top notch experience at the dealership I would do business there again More

by STEVEDELCHIN
Recommend Dealer
Yes
Employees Worked With
Matt cj
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Feb 05, 2024 -

Ken Ganley Ford Parma responded

Steve, Thank you! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 04, 2024

They did an excellent job, prepping my truck and walking me through all the amenities. Love, my Ford. More

by Rupersranch
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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Feb 05, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford West! Please let us know if John can be of any more assistance!

February 03, 2024

The experience was good a little more communication would of been appreciated, but overall no complaints.. More

by Edwinvillafane713
Recommend Dealer
Yes
Employees Worked With
George
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Feb 05, 2024 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments George and our team and don't hesitate to let us know if we can be of further assistance.

Feb 05, 2024 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 31, 2024

Nolan’s is a very interesting guy. I had a great experience buying a car at this store. I recommend it to everyone. More

by Chaplin Yu
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

January 30, 2024

Hands down easiest car buying process around. Gave a great price for my trade in as well. More

by ACoffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Feb 01, 2024 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 27, 2024

Had a few issues that were resolved right away. I was pleased with the results. More

by Pathfinder1149
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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Jan 29, 2024 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 26, 2024

CJ and the entire team at Ken Ganley West made turning my lease over one of the easiest transactions I’ve had! The level of customer service from initial contact to leaving the lot is something you don’t s More

by Leslieapage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! Thanks again for the recommendation, and have an amazing day!

January 26, 2024

Was very good and quick They helped me in every way possible and made it effortless. Was nice to have such helpful people More

by Alexander.Burgun
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bolaji Adeyemi
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Jan 28, 2024 -

Ken Ganley Ford Parma responded

Hi Alexander, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

Friendly staff, quick to respond . Was able to efficiently satisfy all my needs with my dream car! More

by Akoglman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Jan 27, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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