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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,518 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,518 reviews

February 23, 2024

Great! My experience with Will was great! He was even able to give me a ride home today. I drop my vehicle off. More

by Brycem21
Recommend Dealer
Yes
Employees Worked With
Will Monske
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Feb 24, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Will here at here at Ken Ganley Ford Parma.

Feb 27, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2024

Complete dealership service, purchase, lease Hopefully name change will continue the fine reputation of this dealership. More

by Kjg1947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Witkowski
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Feb 23, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

February 21, 2024

We’re happy with the staff quality of the service we received while purchasing our Ford Explorer More

by Jlacoj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if Nick and Mike can be of any more assistance!

February 20, 2024

Ken Miller and the Parma Ganley team went above and beyond and created and seamless buying experience for my new Ford Explorer. This is the fourth vehicle my family has procured from this dealership an More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Ken Ganley Ford Parma responded

Jerry, Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Tracy and Kenneth were able to help, and we hope to see you again!

February 18, 2024

Overall good. The car was missing grip bars. They didn't notice until I said something. Still waiting for them to come in More

by Aferonti91
Recommend Dealer
Yes
Employees Worked With
Cj
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Feb 19, 2024 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that Cj was able to assist you and that you had such a positive experience.

February 17, 2024

"Exceptional service from Austin and the team at the car dealership! They made the process of purchasing my new 2023 Ford Escape incredibly smooth and efficient. From the moment I walked in, Austin was atte More

by Stephen Storch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Ken Ganley Ford Parma responded

Stephen, We are very happy to hear Austin provided you with such a positive experience! Congratulations on your new 2023 Ford Escape! We sincerely value your business and look forward to your next visit.

February 17, 2024

Great customer service The time was taken to explain everything and go over our options. The team at Ganley went above and beyond More

by Yenko40
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
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Feb 19, 2024 -

Ken Ganley Ford Parma responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

February 16, 2024

Fantastic service with a smile! They took us right on time and completed all the checks in plenty of time for me to drive to an interview! Thank you to all who helped. We will miss More

by Subaru Shwee Shwees
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Feb 16, 2024 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma!

February 16, 2024

Extremely helpful and informative. I like that I felt no pressure by being educated. I know I made the right choice in which car to buy that would fit not only my need but budget ! More

by Deb Fath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

Feb 23, 2024 -

Ken Ganley Ford Parma responded

Hi Deb, thank you so much for your positive comments about Ken Ganley Ford Parma! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2024

I LOVE my Bronco! Pam always takes care of us when we have a vehicle to pickup or turn in and makes the process easy! She is responsive to all our questions. We are ha More

by Jnoble35
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

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