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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,518 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,518 reviews

March 08, 2024

She was extremely helpful with our search for the right car for us. She also explained everything thoroughly. Great people person! More

by jlyurichak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 08, 2024

Still having a slight problem, I called 4 or 5 times, left messages and no return call all day. Very dissatisfied. Having some kind of fluid leak after having oil change and abs brake work, was expensive More

by blueskyon16
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
William
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Mar 13, 2024 -

Ken Ganley Ford Parma responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 08, 2024

Very satisfied with the process of buying my new vehicle. Easy and quick. Would definitely come back to buy another vehicle. More

by rjmih
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Vargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Cslzek
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Mar 08, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

March 08, 2024

Pleasant and fixed problem Coffee ? ? while waited was a plus Clean waiting area while reading the Plain Dealer and having a coffee More

by DJPK310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 09, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 11, 2024 -

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2024

Everything was good It was a quick and easy oil change. Everyone I dealt with was very nice! More

by Maryk9939
Recommend Dealer
Yes
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Mar 06, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mary, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

March 06, 2024

George Bode is a great person who is professional, courteous and non pressuring. He explained things clearly and was able to answer all my questions. I walked in to look and walked out with a vehicle More

by Dabydna
Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Bode
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Mar 07, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our team appreciate your business and hope to see you again soon!

March 05, 2024

Comfortable atmosphere, our salesman Jeromy was pleasant to talk to and well informed with the features and type vehicle we were interested in. Overall, it was a good experience! More

by New customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. Jeromy and our team appreciate your business and hope to see you again soon!

March 05, 2024

The dealership staff were super friendly and knowledgeable. They made the car buying process smooth and stress free. I felt valued as a customer and am really happy with my experience there More

by rebeccawenger23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
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Mar 06, 2024 -

Ken Ganley Ford Parma responded

Rebecca, Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Bolaji was able to help, and we hope to see you again!

March 03, 2024

everyone was very nice. the waiting area was very clean and coffee was very good was finished in a short time More

by millifae
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Mar 03, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2024

Mike at Ganley Ford was awesome. He was extremely efficient and attentive in suggesting the right vehicle for me. The whole process was frictionless and most my most pleasant car b More

by Phillips.pj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Mike, and it was a pleasure having you at the dealership. We appreciate your review!

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