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Ken Ganley Ford Parma

Parma, OH

4.6
2,517 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,518 reviews

March 13, 2024

Thank you for the smooth buying experience! Everyone was professional… we highly recommend! We are looking forward to enjoying our new Bronco More

by fd.puma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Bronco. We truly appreciate your feedback!

March 12, 2024

Immaculate service from the beginning through to the end. I would highly recommend this location to family and friends. More

by Zack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Zack. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 12, 2024

Good People were friendly there. I got oil changed in my car. Everything seem good! More

by brendatrew
Recommend Dealer
Yes
Employees Worked With
Idk don't remember
Jul 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 12, 2024

Very satisfied with the customer service and overall experience. The prompt service as well. A 1 More

by s.scottsr
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffrey
Jul 05, 2024 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

March 12, 2024

The Staff was friendly and helpful, they were upfront and honest and worked with me to find the vehicle that best fits my interest and needs. I've had the pleasure of working with George Bode on several veh More

by tribe_95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear George and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 11, 2024

Excellent experience, timely, staff was great, we live the vehicle and the store! Tremendous experience More

by Rmkistler
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruper
Mar 12, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 10, 2024

Great customer service by the entire team. Jeromy did a great job as sales person and made it an easy process. Thank you for help! More

by michaelniro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ken Ganley Ford Parma responded

Thank you, Michael, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again!

March 09, 2024

Mike was awesome, the process was smooth, quick and easy. Would buy from them again! More

by dlongyear24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

Mar 11, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 09, 2024

Returning customer! We’ve enjoyed the care from the Ganley team, and look forward to further business in the future. More

by ckolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 08, 2024

The service desk area had stacks of work orders on about every surface, service writer seemed overwhelmed. Very different from when it was Gillingham Ford, and believe me, I was not a fan of Gillingham Ford More

by FPAROB
Recommend Dealer
No
Mar 11, 2024 -

Ken Ganley Ford Parma responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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