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Ken Ganley Ford Parma
Parma, OH
2,307 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,307 reviews
June 15, 2024
3rd time in same problem I paid for inspection which they will not give me any time you need someone miraculously there on vacation with no call back , therfore I will never take my truck back ,horrible serv will not give me any time you need someone miraculously there on vacation with no call back , therfore I will never take my truck back ,horrible service with 0 result More
by mattsopkovich
Verified CustomerEmployees Worked With
Helpful June 14, 2024
I had a great experience at Ken Ganley Ford in Parma! Jeromy and Tracy were both very helpful, friendly, fair, honest, and knowledgeable. And I love my new to me (pre-owned) car! Jeromy and Tracy were both very helpful, friendly, fair, honest, and knowledgeable. And I love my new to me (pre-owned) car! More
by Meyer1818
June 14, 2024
Pam was a delight and made the process for us in leasing another Escape so easy. Pam helped us with all questions and will definitely be returning to Pam when lease is up. I will highly recommend Pam to oth another Escape so easy. Pam helped us with all questions and will definitely be returning to Pam when lease is up. I will highly recommend Pam to others. More
by Woodythecat525
June 14, 2024
Fast courteous and convenient service. On time friendly tech was knowledgeable and very helpful when answering my questions. On time friendly tech was knowledgeable and very helpful when answering my questions. More
by CWDW
Employees Worked With
June 14, 2024
Had a smooth, efficient and enjoyable experience purchasing my son's vehicle at this dealership. Annee was so sweet, courteous, diligent and helpful. Plus, she made the test drive and entire experi purchasing my son's vehicle at this dealership. Annee was so sweet, courteous, diligent and helpful. Plus, she made the test drive and entire experience enjoyable. She was very personable and friendly. Nick was great in the finance department too! He was friendly and easy going and was willing to work with us. More
by nicole.clouser
June 13, 2024
Everyone was kind , informative and efficient. The Gillingham service has continued over to the new dealership The Gillingham service has continued over to the new dealership More
by Kurilkomak@aol.com
Employees Worked With
June 13, 2024
Excellent service department,they listen and take care of problem the first time .Number one dealership in ohio problem the first time .Number one dealership in ohio More
by WETOTSIX
Employees Worked With
June 13, 2024
Great service - no issues at all. Will Recommend to friends and family to come for your service. Will Recommend to friends and family to come for your service. More
by DGINGLE65
June 13, 2024
Great communication . Would buy again from this Dealer. Our salesman was awesome to work with. A true professional. These vehicles are not cheap anymore. Never felt pressu Would buy again from this Dealer. Our salesman was awesome to work with. A true professional. These vehicles are not cheap anymore. Never felt pressure to “sign on the dotted line” More
by donhradisky
Employees Worked With
