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Ken Ganley Ford Parma

Parma, OH

4.6
2,517 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,517 reviews

April 11, 2024

The people were very nice and helpful. Much appreciated!! I have nothing else to say. Thank you More

by jkilbane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Apr 13, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2024

Mike and Ken Ganley Ford were great to work with! Mike was kind, friendly, and professional! I appreciate the way my experience of purchasing a new car went! More

by spiesen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

April 10, 2024

Everyone I dealt with was great! Came in for a repair on my 2019 EcoSport and left with a 2021 Bronco Sport!!! It truly was a great experience! More

by margekoly
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ken Ganley Ford Parma responded

Marge, Thanks for sharing about your experience with Ken Ganley Ford Parma. Congratulations on your new 2021 Bronco Sport! We appreciate your business and hope to see you again soon!

April 10, 2024

They didn't fix the problem my pats system light Still on. They ran a Diagnostic test and which should have shown the check engine light and transmission light both came on immediately after leaving the l More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ken Ganley Ford Parma responded

Hi Anthony, we would like the opportunity to address the issues you had with your visit to our service center. Can you please reply with your full name & the best way to contact you OR you can email customer relations with the info at JWheatley@GanleyAuto.com thanks!

April 10, 2024

I like the valee pickup and delivery. It was quick and easy. I will do it again More

by gregorywach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ken Ganley Ford Parma responded

Gregory, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 10, 2024

Jeromy was easy to talk to answered all my questions. Took me out showed me how the car works .Filled my tank . And got me an got me with the help of the sales manager a second key that didn't come with More

by Rbee51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear Jeromy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 09, 2024

CJ was just awesome. She took a lot of time with us letting us know everything about the car. She was patient with the different models we were looking at and I have ne More

by Cheri Wilmoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, Cheri, and we hope to see you again!

April 09, 2024

Service department was prompt, informative and listened to my requests. The woman who picked up my car and returned it was polite, pleasant and also informative. More

by irisjarecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
Apr 09, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Iris, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

April 09, 2024

The service was great. They helped me out slightly with the pricing which was nice. Also my car was filthy driving in and left very shiny. I appreciated the extra effort cl More

by MIKEGALLS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

April 08, 2024

Employees were professional and kind. Had the vehicle I wanted and the process of purchasing was easy. More

by teenalouise10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Cslzek
Apr 08, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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