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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,517 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,517 reviews

April 14, 2024

Great Customer Service. Will recommend the employee for a good communication and knowledge of the sale. More

by colondely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.

April 14, 2024

Excellent customer service, as always. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. More

by JMSTRAUSS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

April 13, 2024

Will the service advisor is very knowledgeable and helpful he takes his time with customers and explains everything. He always been this way. I always asked for him in the past More

by RZHALERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Apr 14, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words for Will and for taking the time to leave us this wonderful feedback!

April 13, 2024

Your sales staff John and Matt we're outstanding the deal went quick and very easy . Great experience will definitely purchase there in the future More

by rmroadking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rupert Matt Palfey
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Apr 14, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with John and Matt. We're glad to hear we delivered such a great experience!

April 13, 2024

I knew what I wanted coming into the dealership. Ganley Ford helped make my experience quick and painless. Jeromy answered each of my many questions thoroughly and I was signed and driving home wit More

by Kim
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jeromy and our team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 12, 2024

So accommodating and friendly! Staff go out of their work day to see how I’m doing with my service and genuinely what to know how I’m doing Top notch service and they tell me up More

by tdoza8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Vargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Apr 14, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 12, 2024

I enjoyed the great service they provided, while changing the oil and servicing my vehicle. More

by SARAHBENKO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Jeffrey
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Apr 13, 2024 -

Ken Ganley Ford Parma responded

Thank you, Sarah, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Apr 14, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 12, 2024

They offer me 0 percent financing and 0 down. I really like that. CJ also help me out choose the nice vehicle. I would recommend Ford dealership to my friends and family. More

by syedaejaz428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with C.J. here at Ken Ganley Ford Parma.

Apr 13, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 12, 2024

Wonderful experience. Very friendly, helpful and patient staff. Mike was a great communicator. Finance was a smooth process. More

by praise1133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Mike here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 11, 2024

The service was great. My service advisor informed me that I had enough service credits that my service was free! And I really appreciate the car wash. More

by TJFJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Apr 12, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Apr 13, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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