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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,517 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,517 reviews

April 22, 2024

I have been buying vehicles from Ganley Ford for the last 25 years. Always excellent customer service. Everyone is always very professional and polite. They always try their best to accommodate any reques More

by JMSTRAUSS25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

April 22, 2024

Wonderful service! Jeremy made the whole process easy and accessible! Thank you !!already referred a friend ! More

by Tracykelly1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Jeremy was able to help and we hope to see you again!

Apr 24, 2024 -

Ken Ganley Ford Parma responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 22, 2024

Service department is great and Johnny Ruper is awesome and a asset to the ford company More

by Stuartsheila3868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience!

April 21, 2024

Everything went well financing the new vehicle. Tracy and Dan help us out financing the new vehicle. They were nice. I would recommend my friends to ford dealership More

by syedaejaz428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks for the recommendation, and have an amazing day!

April 20, 2024

Pam and the rest of the staff I dealt with at Ganley were excellent. This is the 7th vehicle that I have purchased from the Ganley group and have and will continue to recommend Ganley to anyone looking for a More

by sipe6050
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2024

They have a great lounge while you’re waiting and service was great and on time More

by kentucky.dt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2024

Very straight forward; not a lot of games back and fourth with management/finance, etc. More

by dbe56r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2024

Service team did a great job getting the work done. No issues after driving away More

by SEANOSBURN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 20, 2024

I’m a former Gillingham Ford customer and was glad to see the same faces and Great Service as before! More

by Bob T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia in Service, Courtney cashier
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Apr 22, 2024 -

Ken Ganley Ford Parma responded

Hello Bob, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 19, 2024

I have been having intermittent electrical issues with my vehicle and the dealership has been trying very hard to find and correct the issues and keep me satisfied. More

by TAKICIELINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Monske
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Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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