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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,517 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,517 reviews

April 25, 2024

Very good service. All the personnel Were pleasant and very professional. Work was done with no problems. More

by JAROOT-895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Apr 28, 2024 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2024

Not Gillingham Ford, didn't know anyone there anymore . Performed the service that I requested. More

by MDLIPINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ken Ganley Ford Parma responded

We're sorry to hear you didn't have a 5-star experience and would like to learn more. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Apr 28, 2024 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 24, 2024

It was a wonderful experience everyone was nice the environment was very well kept Mr Bolagi was very attentive to what I wanted and found exactly what I wanted.He is a very kind sales person and did h More

by Kromekaw750
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Apr 27, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

Bert Csizek was the best! !! I would recommend Ken Ganley Ford to a friend any day. More

by Carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Cslzek
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Apr 24, 2024 -

Ken Ganley Ford Parma responded

Thanks, Carlos, for sharing about your experience with Bert here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 24, 2024

They were able to take my car in with out a long wait, I booked it online. More

by btpc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

Apr 27, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

Always a friendly dealership and great service. Only place I’ve had my car serviced since moving to Cleveland. More

by MEGTREDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Apr 27, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

Excellent service. Great communication. Friendly staff. I’ll definitely return for any service needed thanks for a great experience More

by Genmarie Stiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Apr 25, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Genmarie, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

Apr 25, 2024 -

Genmarie Stiber responded

Alicia J, in the Service Dept, is a true professional. She answered all my questions and was very friendly. She's an asset to Ken Ganley Ford, Parma. Thanks Alicia.

April 23, 2024

Very helpful, from ordering the vehicle I wanted, to getting it ready for pick up. Trav has gone above and beyond to help me through the process More

by carlcoyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Trav
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Apr 23, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Carl, for choosing Ken Ganley Ford Parma!

Apr 24, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2024

Excellent buying experience made better by our sales rep, Bolaji. Bolaji was very attentive, informative and patient with us. More

by Kghowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Ken Ganley Ford Parma responded

Congratulations on your new purchase! Thank you for the five-star rating. It's fantastic to hear that Bolaji provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

April 23, 2024

I had the best experience when leasing my Bronco. Mike was great. He had every thing prepared.He saved me so much time having everything ready to go. Nick was great with finance. John is wonderful Ma More

by Peabody5008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We truly appreciate this fantastic five-star review. We hope you enjoy your Bronco. Thank you for choosing Ken Ganley Ford Parma!

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