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Ken Ganley Ford Parma
Parma, OH
2,517 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,517 reviews
April 26, 2024
Madelyn was my sales dealer and she was very friendly not overbearing or pushy. She was very well informed. The rest of the Ganley staff sales were also very nice. overbearing or pushy. She was very well informed. The rest of the Ganley staff sales were also very nice. More
by urbanflight
April 26, 2024
Took theor time on my vehicle which gave me the impression that they were thorough and not doing a fush job or neglecting aspects of my vehicle service. impression that they were thorough and not doing a fush job or neglecting aspects of my vehicle service. More
by Joe w.
Verified CustomerEmployees Worked With
April 26, 2024
Service was ok but I was shocked they charged me a fee to use my credit card without telling me use my credit card without telling me More
by Don.nedrich
Employees Worked With
April 26, 2024
I have been coming to that Gillingham dealership for many years. This is the first time since it became Ken Ganley. Me experience purchasing my car with Madeline was an exceptionally pleasant experience. years. This is the first time since it became Ken Ganley. Me experience purchasing my car with Madeline was an exceptionally pleasant experience. She is always there if I have any questions about my new car. I am very pleased with my new car and will continue to have any service work done at the new Ken Ganley Ford. More
by SALLY.MONCOL
April 26, 2024
They do not listen to what the customers say. if they say they can only afford this much dont come back with twice that amount. Rather they say cant do it if they say they can only afford this much dont come back with twice that amount. Rather they say cant do it More
by Stephlynn320
Employees Worked With
April 26, 2024
Great service friendly people service advisors explain everything in detail as to what has to be done everything in detail as to what has to be done More
by RZHALERSR
April 26, 2024
Thankful to have my car back. The only think I was dissatisfied with I had to call to find out what was wrong with my car no one called me. That was very stressful. When I checked The only think I was dissatisfied with I had to call to find out what was wrong with my car no one called me. That was very stressful. When I checked in I got the feeling by someone's comment that becuz I was a girl I didn't know how to care for my car. Which Is not true at all. But Eric my sales man was great with helping me through process. Once I started getting reports that parts were behind and updated. More
by Rania
Employees Worked With
Eric Asvestas
April 26, 2024
Everything was a very pleasant experience, communication, process, and friendly. Very happy with all aspects. process, and friendly. Very happy with all aspects. More
by Dhoert
April 25, 2024
Many thanks to the manager who was able to help with the documents during registration in the shortest possible time, and most importantly, did everything that was needed from him for registration and purch documents during registration in the shortest possible time, and most importantly, did everything that was needed from him for registration and purchase of the car. I am very glad to be a client of this car dealership and I wish that this car dealership will continue to develop, have good clients, have good sales, all the best More
by Ineboha
