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Ken Ganley Ford Parma

Parma, OH

4.6
2,517 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,517 reviews

May 04, 2024

Friendly and knowledgeable staff on the day I had made my appointment.job was done right More

by MUMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
May 05, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2024

The service rep was very informative in explaining the problems with my vehicle and the needed repairs More

by Lowpull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2024

Very Convenient, very Professional, but really need to double check their work when completed, to insure they have crossed all their T’s & dotted all their I’d. More

by bmcginnis315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa in Service was very helpful
May 04, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our team appreciate your business and hope to see you again soon!

May 02, 2024

It's been our go-to dealership for the last 15 years never had a problem. Always treated as we were the only customer they had, I hope to enjoy my new purchase for many, many years. More

by irishranger95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

May 02, 2024

The service was good salesperson was knowledgeable about the service calls. Received car back clean. More

by DEBRAGADSON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Ken Ganley Ford Parma responded

Thank you, Debra, for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 04, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2024

Quick and friendly service personal. Took the car in right away and asked question and answered mine. More

by JS7HILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

May 01, 2024

Very pleasant and even washed my car The service manager is probably the best device mgr I have ever worked with. More

by Pete.galioto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Vargo was also very helpful
May 02, 2024 -

Ken Ganley Ford Parma responded

Pete, Thanks for sharing your thoughts about your service experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 30, 2024

Ken Ganley Ford has treated us very well. The service department is knowledgeable, honest and repaired our cars with care and solid workmanship. More

by Kim D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Will - both 5 stars
Apr 30, 2024 -

Ken Ganley Ford Parma responded

Thank you, Kim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 30, 2024

I didn’t have to wait long for my oil change. Fast and reliable to get the rest of my day going. More

by PDOMBROWSKI300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 30, 2024

Not happy with 2 percent surcharge for using credit card. Happy with service and work More

by MARIEGENIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Ken Ganley Ford Parma responded

We're sorry to hear about your experience. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

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