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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,311 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,311 reviews

June 20, 2024

Very impressed with service I rec'd on Tuesday. Was concerned about brakes. Thought had to be replaced. Diagnostic showed some rust on a rotor but brakes showed good on test. What a relief. Will wa More

by CHISKI49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Monske
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Helpful
June 20, 2024

kind listened helpful friendly polite funny informative trustworthy dependable listened knowledgeable enthusiastic happy forward genius More

by destiny441340
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annee Close
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 20, 2024

I have always gotten good service here when it was Gillingham and it continued with Ganley. I have been with Gillingham and Ganley for over 40 years. More

by SUPERREF36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 20, 2024

Been with Bob Gillingham for years and hope to have positive experiences with Ken Ganley. More

by Joe w.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Medakyn Vega- Bubba Andrade
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Jun 21, 2024 -

Ken Ganley Ford Parma responded

Hello Joe, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Helpful
June 19, 2024

Austin was cordial and helpful at every turn. He was knowledgeable about every question asked, and centered my concerns as a customer. He felt like a partner in this process, not someone trying t More

by Ataylor49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Austin and our team, and we look forward to working with you again.

Helpful
June 19, 2024

Very friendly and helpful. Very easy to deal with. Made my experience a pleasure. Delightful More

by Kato1s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
June 19, 2024

I came in for a recall job they were very nice and explained everything and they did it very fast i give them an A+ More

by JOESTEFANEK1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 19, 2024

He was very informative. and answered all my questions. He told me how much wear I had remaining on my tires. More

by BOOTZY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
June 18, 2024

Made my switch from Ram into a brand new F150 a very smooth, easy process. More

by ghensley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new F-150!

Helpful
June 18, 2024

George was very kind and professional. He kept me updated throughout the process. Would recommend this dealer to friends and family More

by ALEXBURNS626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review, Alex. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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