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Ken Ganley Ford Parma
Parma, OH
3,130 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,130 reviews
March 08, 2025
Very fast service and excellent customer service. Alicia was very helpful and knowledgeable. Kept me updated throughout the whole process Alicia was very helpful and knowledgeable. Kept me updated throughout the whole process More
by Joshua Archacki
March 08, 2025
Bubba is a great salesman . He was very personable and I found him to be truly genuine. He was more interested in listening to what I wanted and was looking for vs assuming wha He was very personable and I found him to be truly genuine. He was more interested in listening to what I wanted and was looking for vs assuming what I wanted . Not like most sales people . I would 100% recommend if you are buying a vehicle to ask for bubba first and foremost . You will be happy you did More
by Cstrickland
Employees Worked With
March 08, 2025
Excellent service and customer assistance, great product quality , excellent facilities with excellent service and great staff . quality , excellent facilities with excellent service and great staff . More
by Edgar
March 08, 2025
Way toooo much pressure to buy the additional warranty plan. Then after I keep saying noooo the price eventually came down $1,000. Give customers a true price at the beginning. My time is valuable and to plan. Then after I keep saying noooo the price eventually came down $1,000. Give customers a true price at the beginning. My time is valuable and to sit there for the song dnd dance was VERY annoying to me More
by George8165
Verified CustomerMarch 08, 2025
Didn’t offer pick up service, no idea who i was when I came for my appt, had to put all my info in again after I showed up came for my appt, had to put all my info in again after I showed up More
by lee2508
March 08, 2025
Excellent Service! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! More
by Mary Watson
Employees Worked With
March 08, 2025
Mark & Austin provided Excellent Customer Service and flawlessly helped me through my purchase from beginning to end flawlessly helped me through my purchase from beginning to end More
by Vaughn55
March 08, 2025
Bubba was great and helped us get into a brand new car for a great price! for a great price! More
by tinaferencz16
March 07, 2025
Great service people very professional and polite in Parma and Norton where we purchased truck Parma and Norton where we purchased truck More
by Ron022894
March 07, 2025
Efficient and nice people. They were considerate and did what needed done quickly so I wasn’t there all afternoon They were considerate and did what needed done quickly so I wasn’t there all afternoon More
by janet.kraus
Employees Worked With
