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Ken Ganley Ford Parma
Parma, OH
2,790 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,791 reviews
December 22, 2024
Bad customer service unhappy will not give your company to anyone i know to have work done to anyone i know to have work done More
by nancy5230
Verified Customer
December 21, 2024
Sales were easy to work with. Finance employee was pushy. I stated I don’t want anything else and kept pushing even after I made it abundantly clear. Finance employee was pushy. I stated I don’t want anything else and kept pushing even after I made it abundantly clear. More
by shalligan25
December 21, 2024
I recently went in with an emergency for my vehicle, and Alicia Jeffrey was awesome. She informed me that it would be a few days before my car could get looked at and I was ok with that. She was very helpfu Alicia Jeffrey was awesome. She informed me that it would be a few days before my car could get looked at and I was ok with that. She was very helpful and got back to me in about a week to let me know was going on. I appreciated her for that and was just outstanding overall with her customer service. More
by JMUELLER9711
Employees Worked With
Alicia Jeffrey
December 21, 2024
Excellent work, professional employees, very nice reception . I was really impressed. Thanks so much for everything job done fast over my expectations 👏👏 reception . I was really impressed. Thanks so much for everything job done fast over my expectations 👏👏 More
by blanchato
Employees Worked With
December 20, 2024
Mike and the team were fabulous! They made the process of buying my new Maverick painless. They made the process of buying my new Maverick painless. More
by Jessicarschein
December 19, 2024
Mark R. and the people at the dealership are very professional and accommodating. Mark worked hard to find me a great car and make the transaction a smooth o and the people at the dealership are very professional and accommodating. Mark worked hard to find me a great car and make the transaction a smooth one. Thank you. More
by twowheelpeter
December 19, 2024
Always do a great job w service! I have never had a problem and all goes smoothly. I have never had a problem and all goes smoothly. More
by SMIZ234
