Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They were nice and advised me of things that needed repair now and things that could wait but would need replaced eventually. I appreciated that they were not pushy and advising only and letting me dec repair now and things that could wait but would need replaced eventually. I appreciated that they were not pushy and advising only and letting me decide if I wanted the repairs done now. More
I've been with Ganley Ford for years and that's why I keep going back they are very wonderful and helpful and I really appreciate them and I love my car all of them this my third one from Ken Ganley than keep going back they are very wonderful and helpful and I really appreciate them and I love my car all of them this my third one from Ken Ganley thank you all More
Customer Service is excellent . Pam was very knowledgeable, patient, easy to be with, very kind & felt she went out of her way to make my car shopping experience successful. Pam was very knowledgeable, patient, easy to be with, very kind & felt she went out of her way to make my car shopping experience successful. More
Liked it better when it was independent, as Gillingham. Sales people are good, F&I folks treat us like an assembly line. Sales people are good, F&I folks treat us like an assembly line. More
They were very friendly and prompt in the service department even washed the car after doing the recall work every time we need something done they are right on it department even washed the car after doing the recall work every time we need something done they are right on it More
Professional and capable. I always feel like I’m a valued customer in good hands with Ganley Ford. I always feel like I’m a valued customer in good hands with Ganley Ford. More
The staff was cordial and polite. No pressure tactics and was patient while I made my decisions. The sales person Bert was a great salesman. I was referred to this dealership by my ne No pressure tactics and was patient while I made my decisions. The sales person Bert was a great salesman. I was referred to this dealership by my neighbor and I’m happy that she did. More
We had a great experience with Pam and Ken Ganley. They were very knowledgeable and helpful. Super easy to deal with during the car buying process. Would recommend Pam to anyone. They were very knowledgeable and helpful. Super easy to deal with during the car buying process. Would recommend Pam to anyone. More
They installed wire harness under a recall but my back up camera is still not working. They were asked to do a diagnostic on the front suspension but wrote a quote for the needed repairs. The quote had the p camera is still not working. They were asked to do a diagnostic on the front suspension but wrote a quote for the needed repairs. The quote had the prices of parts at more than double the cost of American Muscle. That’s some real price gouging! They pulled the emergency break so high and hard that the emergency brake now has to be repaired. More