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Ken Ganley Ford Parma
Parma, OH
4,461 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,461 reviews
March 27, 2023
Professional timely caring and thorough from sales , management , finance and used cars !!! HIGHLY recommend ganley management , finance and used cars !!! HIGHLY recommend ganley More
by Rickzanta
March 27, 2023
Everyone was very pleasant and great to work with! They were all very thorough which helped in deciding on what I wanted to do. Would definitely go back! They were all very thorough which helped in deciding on what I wanted to do. Would definitely go back! More
by Coahzhuzhu
Verified CustomerMarch 25, 2023
not sure how many surveys i have to fill out to say how disappointed i am with this service call. my appt wasn’t recorded. got multiple calls while at work asking why my truck was there. my parts had actua disappointed i am with this service call. my appt wasn’t recorded. got multiple calls while at work asking why my truck was there. my parts had actually been sitting there for a very long time and i get a “sorry, we missed them”. it’s an airbag recall!! you don’t just miss those parts coming in. then my car was there for many days—which is fine if i would have been told what was happening. i was first called to say they needed to keep it to detail the inside. ok. but then my battery was disconnected again and the car was there for two more days. and guess what? dirt and grime ALL over the driver’s door and instep. so no, my car was not detailed. and i don’t think the passenger side seat belt was reinstalled correctly. so it will be going back. but right now i’m kind of still disappointed in this experience. i’ve been going to ganley for years! More
by jinnifer0
Employees Worked With
no idea bc most calls came while at work and i was not supposed to be on phone
March 25, 2023
Service was great. I will definitely come back.aging and again and again over and over again I will definitely come back.aging and again and again over and over again More
by Kingchipper2
Employees Worked With
Other Employees :
Brandon Taylor-Mitchell, Dave Moga, Carlyle Franklin, Mike LaScola
March 25, 2023
George and carly were great they were very professional and helped with all my concerns. They addressed the issues I had and I really enjoyed my experience with service I will definitely be back. and helped with all my concerns. They addressed the issues I had and I really enjoyed my experience with service I will definitely be back. More
by Connorschu51
March 24, 2023
It was nice and pleasant at getting me Ford the day I gave me a loaner car and the service was very nice gave me a loaner car and the service was very nice More
by SHELTONOLUNDY7
Employees Worked With
Other Employees :
Dave Moga, Carlyle Franklin, Ken Pitman
March 24, 2023
George did a fantastic job of communicating with me and he really took care of me. he really took care of me. More
by ryan.caraboolad
Employees Worked With
March 23, 2023
Always a pleasure doing business here at Ganley Ford West! Sales and service for several cars. West! Sales and service for several cars. More
by BGAUGHAN57
