Ken Ganley Ford Parma

Great buying experiance Jeff provided excellent service and support for our new Ford Fusion purchase. Any questions or concerns were met with reasonable expectations or sol Jeff provided excellent service and support for our new Ford Fusion purchase. Any questions or concerns were met with reasonable expectations or solutions. We shopped on a very busy Sunday and Jeff did his best to make sure we got the attention we deserved as a perspective buyer. Since purchase Jeff has gone out of his way to make sure everything has been a pleasant experience. More

Awesome! Where else on a Saturday morning, early afternoon can you get a free hot dog, chips and salsa along with a friendly positive thinker attitude in a sal Where else on a Saturday morning, early afternoon can you get a free hot dog, chips and salsa along with a friendly positive thinker attitude in a sales person who truly had my best interest at heart!!!!! More

good experience Nice Dealership, Was not rushed into a decision to lease and got pretty much what I asked for within reason. Nate Ford was great and made me want to c Nice Dealership, Was not rushed into a decision to lease and got pretty much what I asked for within reason. Nate Ford was great and made me want to continue to be a Ford Dealership customer. More

Meeting the best salesperson around!! I was lucky enough to have Heather Mancini as my sales person. She was friendly, helpful and a true joy to work with. She answered all my questions I was lucky enough to have Heather Mancini as my sales person. She was friendly, helpful and a true joy to work with. She answered all my questions and thanks to Heather I am now the proud owner of a 2012 Ford Focus hatchback. I told my best friend about Ganley Ford West and the great deal I got and soon will be bringing her to the dealership to meet Heather so that she can get a new or used car that she needs and meet Heather for a great deal. Thanks to everyone at the dealership and especially Heather for making my car buying experience an enjoyable one. I LOVE MY FORD FOCUS!!!! More

Kelly worked very hard to get me the deal I was comfortabe with. She was very knowledgeable on the particular vehicle I purchased and thoroughly explained all the vehicle’s features. I would high comfortabe with. She was very knowledgeable on the particular vehicle I purchased and thoroughly explained all the vehicle’s features. I would highly recommend her to family and friends. More

Rob made my decision very easy when leasing this vehicle. Within 2 hours we managed to test dive, negotiate and sign my lease deal. I plan on returning in the future for my next purchase. Within 2 hours we managed to test dive, negotiate and sign my lease deal. I plan on returning in the future for my next purchase. More

This has been the most positive dealership experience I have ever had. I never once felt like I was just a sale waiting to happen. Tony was great to talk to and I never felt like I couldn't voice my concer have ever had. I never once felt like I was just a sale waiting to happen. Tony was great to talk to and I never felt like I couldn't voice my concerns or ask questions. He bent over backwards to help me get into my new car and I've already recommended him to my friends. My experience with Sam was brief but extremely pleasant, and I appreciate that even management can take the time to make your experience a personal one. I hope it will be many years before I need a new car again, but when that time comes, I won't have to dread it because they've earned a customer for life. More

Elonzo Harvey was an excellent sales person. He gave me a ton of info on different vehicles and HELPED me chose the one we did. ton of info on different vehicles and HELPED me chose the one we did. More

This is the second car I have purchased from Ganley Ford West. They make the buying process comfortable. I have never felt like I was being pressured to make a purchase West. They make the buying process comfortable. I have never felt like I was being pressured to make a purchase More