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Ken Ganley Ford Parma
Parma, OH
3,358 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,358 reviews
May 13, 2020
work was done on time very kind and informative car was done when we were told they went above and beyond and the car was clean. also got the car in early. very kind and informative car was done when we were told they went above and beyond and the car was clean. also got the car in early. More
by CANDILADI56
Verified CustomerEmployees Worked With
Nick Seminatore
May 08, 2020
ford escape service they are the best always have had great service . friendly and professional. will always bring our focus and escape to them again first class service they are the best always have had great service . friendly and professional. will always bring our focus and escape to them again first class service everytime More
by brandt-e
Employees Worked With
Ashley Neely
May 07, 2020
The salesman was very professional and listened to what we wanted and keep us informed through the whole process.They meet all our expectations and were very courteous.My wife and I felt comfortable doing we wanted and keep us informed through the whole process.They meet all our expectations and were very courteous.My wife and I felt comfortable doing business with this dealership. More
by Steven
Employees Worked With
Brandon
May 07, 2020
Timely and efficient Nick and his crew were able to get me in and out within an hour. A recall on my Fusion was the reason for the visit, and I had my three young children Nick and his crew were able to get me in and out within an hour. A recall on my Fusion was the reason for the visit, and I had my three young children in tow. As quickly as we were checked in, we were right back out. They even included a car wash! Thanks Nick, to you and your posse! More
by bbaxter8
Employees Worked With
Nick Seminatore
May 01, 2020
Nick listens and truly cares about servicing my vehicle right the first time. Time is limited and he respects that. Nick is awesome and deserves to be recognized. right the first time. Time is limited and he respects that. Nick is awesome and deserves to be recognized. More
by JEFFKNOX1031
Employees Worked With
Nick Seminatore
April 30, 2020
The service at Ganley is top notch. They are super quick & efficient,always smiling friendly faces. Definitely recommend sales and service at Ganley Ford West! & efficient,always smiling friendly faces. Definitely recommend sales and service at Ganley Ford West! More
by Rollerskate 2020
Employees Worked With
Nick Seminatore
April 30, 2020
Ganley Ford West is the way to go everyone there was so nice and polite. Team Players is what I witnessed...I would Highly recommend them. nice and polite. Team Players is what I witnessed...I would Highly recommend them. More
by TANBLUE3456
Employees Worked With
Other Employees :
Danielle Stringer was Awesome as well
April 30, 2020
Great communication and service. I would go back. Internet communication was convenient and regular. Staff was friendly and knowledgeable. Highly recommend. I am very happy with my purchase. Internet communication was convenient and regular. Staff was friendly and knowledgeable. Highly recommend. I am very happy with my purchase. More
by Apdudziak
Employees Worked With
April 28, 2020
Initial new car check Entire staff in service department was friendly and efficient. All work was done in expeditious fashion after being advised as to what was needed. Entire staff in service department was friendly and efficient. All work was done in expeditious fashion after being advised as to what was needed. No problems were encountered. Excellent service department; will certainly recommend!! More
by a1vintage
Employees Worked With
Nick Seminatore
April 27, 2020
I appreciate the quick service that received when I appreciate the quick service that received when getting my oil changed! I also love the warm smiles and friendly atmosphere! Thank you much! C I appreciate the quick service that received when getting my oil changed! I also love the warm smiles and friendly atmosphere! Thank you much! Chennille More
by CHENILLE131
Employees Worked With
Nick Seminatore, Ashley Neely
