Ken Ganley Ford Parma

Mr. Ford was extremely friendly and helpful. He was very patient and able to help me get thru the paperwork. I would strongly recommend customers to Ganley Ford West and I would tell them to specifically a patient and able to help me get thru the paperwork. I would strongly recommend customers to Ganley Ford West and I would tell them to specifically ask for Mr. Ford. More

Nate was excellent as always, my mother purchased a car about 2 weeks ago and I was present, the customer service was amazing. I love my FORD TAURUS... they put a bow on the car... I just felt special... t about 2 weeks ago and I was present, the customer service was amazing. I love my FORD TAURUS... they put a bow on the car... I just felt special... thank you for the wonderful experience. .. Heather was also amazing... More

Working with Nate Ford is easy to do. He does not put pressure in shopping and is very courtious and respectful. I would return if I am ever car shopping again. The only hassle is having to create an ac pressure in shopping and is very courtious and respectful. I would return if I am ever car shopping again. The only hassle is having to create an account with DealerRater just to submit this. More

Pam and the Ganley Ford West Sales Team worked with me to find just the car I was looking for and at a price that met the competition. this was an unplanned purchase due to an auto accident and Pam went out find just the car I was looking for and at a price that met the competition. this was an unplanned purchase due to an auto accident and Pam went out of her way to help me obtain a replacement at a right price!! My original car was purchased at Ganley Ford West and this experience was the best so far! And with over 35 years of car buying behind me, that speaks volumes. Keep up the good work and THANKS!!! More

Bob and Economy went above and beyond what would expected of a sales consultant. They located precisely what I wanted and understood my financial requirements to make it happen. Hats off to both these ge of a sales consultant. They located precisely what I wanted and understood my financial requirements to make it happen. Hats off to both these gentlemen! More

I would have preferred a mid-size or small truck, as my two previous trucks are Rangers (purchased in 1988 and 94 respectively - and are both still in working condition), but I just couldn't wait any longe two previous trucks are Rangers (purchased in 1988 and 94 respectively - and are both still in working condition), but I just couldn't wait any longer and my choices were limited to ANY vehicle manufacturer who is ONLY looking to increase profits and fitting customer satisfaction within those limits. Not that it would make a significant change one way or another, but I chose to stick with brand loyalty because of the quality of my previous trucks. This truck is HUGE though, and will take some time getting used to it to the point of where I'm not afraid of banging mirrors with an equal sized truck going the other way on a narrow road, and/or parking in a space Within those limited parameters, my purchasing experience was terrific. Nate Ford is a courteous and respectful salesman who didn't make any assumptions as to what he thought I might want. He answered all my questions and was the type of person I appreciate - straight up. He's the type of person who I would like as a friend, and I appreciated being able to work with him. As for the vehicle purchasing process itself, I hate it. You NEVER seem to find out the total purchase price, including all the warrantees and other add ons until the end. Why not try being like Nate and be straight up and SPELL IT OUT. Now why do I have to log in to a DealerRater account? Are you trying to sour my experience with my new truck? More

buying a car is headache and when i went to ganley ford i did not have one.everyone at ganley ford is positive,professional,and helpful.i have never been more happy at a car dealership and will definately re did not have one.everyone at ganley ford is positive,professional,and helpful.i have never been more happy at a car dealership and will definately recommend ganley ford to all my friends and family and will be going back to ganley ford for life.Thank you for my experience and as i said before could never be happier and love showing off my car with the ganley ford plate in the back.If i had a shirt that said ganley ford is my life on it i would proudly wear it everyday!!!!!!!!!!!!!1 thanks lance. More

Ganley Ford west works hard to meet your needs . When others give up on me Ganley didn't they made my day thanks Nate Ford others give up on me Ganley didn't they made my day thanks Nate Ford More

I gave a rating of "Great" to my experience because the wonderful people at Ganley Ford West made leasing a car beyond simple. I appreciate all of the work that the employees did to make my exp because the wonderful people at Ganley Ford West made leasing a car beyond simple. I appreciate all of the work that the employees did to make my experience so wonderful! You have such a wonderful staff! Keep up the good work and you won a customer for life! Thank you! More

I've just had my remote control added to my beautiful new ford focus. I was able to get an appointment quickly. I dealt withFrank and Mack who were both friendly and professional . Not only did they ins new ford focus. I was able to get an appointment quickly. I dealt withFrank and Mack who were both friendly and professional . Not only did they install my remote start but patiently explained its operation to me! More