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Ken Ganley Ford Parma
Parma, OH
3,357 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,357 reviews
June 18, 2020
The sales team was very polite and professional. They worked with me and let me know all the steps during the buying process. Over all a great experience. worked with me and let me know all the steps during the buying process. Over all a great experience. More
by Fstrepbia
Verified CustomerEmployees Worked With
June 16, 2020
Brandon was very thorough and helpful . Called me back when he said he would and kept his word on everything. A pleasure buying a car from him. when he said he would and kept his word on everything. A pleasure buying a car from him. More
by andyo
Employees Worked With
Brandon Taylor-Mitchell
June 15, 2020
Good service but not coved compliant I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that wa I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that waited on me was not wearing a mask and she was the first person I saw some of the people in the service department were wearing masks and some weren’t. I was and didn’t feel safe walking in and seeing employees not. More
by BUCK3ERS
Employees Worked With
Ashley Neely
June 15, 2020
Accommodated me even though I read the appointment date wrong. Always treated well. Always reliable service. Always have had good treatment done sales Pam and service. wrong. Always treated well. Always reliable service. Always have had good treatment done sales Pam and service. More
by kpratt713
Employees Worked With
Jeremy Machacek
June 14, 2020
Brandon did an excellent job explaining all of the available features on the new car we leased. He was polite and friendly and told us to call him if we had any questions. available features on the new car we leased. He was polite and friendly and told us to call him if we had any questions. More
by Stacysapatka
Employees Worked With
Brandon Taylor-Mitchell
June 12, 2020
Very efficient. Customer service in the service department was great. The wait time was accurate in receiving an oil change and tire rotation. I would definitely return! department was great. The wait time was accurate in receiving an oil change and tire rotation. I would definitely return! More
by JLAUX76
Employees Worked With
Nick Seminatore
June 11, 2020
Oil change due THE customer service with Nick in Service was good. Also, Bolaji in sales was good. I've noticed that this service center is taking safety measures to THE customer service with Nick in Service was good. Also, Bolaji in sales was good. I've noticed that this service center is taking safety measures to ensure safety. Thank you Dale Jackson More
by JACKSON.DALE.RICK@GMAIL.COM
June 11, 2020
Great service very friendly staff! Very pleased with my service, oil change and tire rotation. Didn’t wait long. I’ll be back! This is the 3rd car I’ve purchased from here. The service Very pleased with my service, oil change and tire rotation. Didn’t wait long. I’ll be back! This is the 3rd car I’ve purchased from here. The service has greatly improved from 2009. More
by JIMDAMRON
Employees Worked With
Other Employees :
Nick Seminatore, Ashley Neely, Brandon Taylor-Mitchell
June 11, 2020
This is my second vehicle from this dealer both times I was treated respectful and well. Robert was fun to converse with. The F&I manager (I cant remember his name, bald guy w tattoos) pulled Some magic was treated respectful and well. Robert was fun to converse with. The F&I manager (I cant remember his name, bald guy w tattoos) pulled Some magic and was able to secure zero percent financing for my marginal, rebuilding credit score. Love the truck, even my girlfriend loves the truck. A+ all around. More
by Twilliamson914
Employees Worked With
Robert smitherman
June 09, 2020
Brandon was an excellent salesman. He made the process as easy as it could possibly be. The parts for the truck came in later than expected but that’s not their fault. Great service and everyone was really n easy as it could possibly be. The parts for the truck came in later than expected but that’s not their fault. Great service and everyone was really nice More
by 18corolla
Employees Worked With
Brandon Taylor-Mitchell
