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Ken Ganley Ford Parma
Parma, OH
3,357 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,357 reviews
June 26, 2020
Great customer service! CJ made us comfortable and found the best rates possible. From service to sales... Just a great experience all around! Thank you CJ! the best rates possible. From service to sales... Just a great experience all around! Thank you CJ! More
by TIMSJWL1
Verified Customer
June 26, 2020
The Ford Ganley West Dealership has awesome customer service and tells you exactly what goes on with your vehicle as far as maintenance and other items. I've been coming since 2015👍👍👍 service and tells you exactly what goes on with your vehicle as far as maintenance and other items. I've been coming since 2015👍👍👍 More
by SHELLESIGMA
Employees Worked With
Other Employees :
Daniel Walker, Nick Seminatore, Ashley Neely, Brandon Taylor-Mitchell
June 26, 2020
I've purchased 2 vehicles and I referred several of my friends and family. I am overall pleased with Ganley. Mark , Bilaji are amazing . Westside friends and family. I am overall pleased with Ganley. Mark , Bilaji are amazing . Westside More
by MZ.LOLITA1364
June 23, 2020
Ford Explorer Staff was very helpful and followed through with everything they said they were going to do, and kept me informed. I appreciate that. It makes life a Staff was very helpful and followed through with everything they said they were going to do, and kept me informed. I appreciate that. It makes life a lot easier. More
by DUSK217
Employees Worked With
Ashley Neely
June 22, 2020
Good work, fairly priced Never had a bad interaction with them, easy to get in, they’ve also responded quickly to an emergency breakdown in the past. Once I was a bit put off Never had a bad interaction with them, easy to get in, they’ve also responded quickly to an emergency breakdown in the past. Once I was a bit put off by the cost of an item during routine maintenance, they removed the price of the item from my bill. Great service center to work with! During this difficult social distancing period, they had everything under control and made me feel very safe. More
by marklongfellow
Employees Worked With
Ashley Neely
June 19, 2020
I had a good experience in the sale. The sale was handled professionally I was pleased with the salesman as well. He was knowledgeable of the car I was purchasing professionally I was pleased with the salesman as well. He was knowledgeable of the car I was purchasing More
by Marynativeameric
Employees Worked With
Jessica Surso
June 19, 2020
Great sales and service. Very pleasant experiences. Great to do business. Very satisfied. Robert and Nick have always taken great care of me. Very prompt and thorough service and sales. to do business. Very satisfied. Robert and Nick have always taken great care of me. Very prompt and thorough service and sales. More
by Robert Trapp
Employees Worked With
Robert Smitherman 5 stars+, Nick Seminatore
June 19, 2020
Service department is rated the Best I have gone to !!!! I want to Thank the AAA Mechanics that worked on our 2014 Ford Fusion & 2020 Ford Fusion. They have done a Great Job. I also want to personally Thank I want to Thank the AAA Mechanics that worked on our 2014 Ford Fusion & 2020 Ford Fusion. They have done a Great Job. I also want to personally Thank Tom Yerace for selling us the 2020 Ford Fusion this is our second Fusion we have owned. I bought the 2020 Ford Fusion for my wife for our 50th Anniversary present !!! My son now owns the 2014 and it NEVER gave us any problem EVER !!! What a Great Car !!! I worked and retired from Ford Motor Company and I am very proud of everything from Ganley Ford and Ford Motor Company Great Cars !! Thank you, Jim & Gloria Simonson More
by JASIMONSON74
June 18, 2020
Our experience working with Brandon was very professional from start to finish. I was so impressed with his customer service, in particular his art of communicating with us. He kept us posted along the way. from start to finish. I was so impressed with his customer service, in particular his art of communicating with us. He kept us posted along the way. I would highly recommend Brandon to friends and family!! More
by Mariediamond
Employees Worked With
Brandon Taylor-Mitchell
