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Ken Ganley Ford Parma
Parma, OH
3,349 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,349 reviews
June 29, 2020
I purchased a 2011 Ford Focus SE sedan in 2018 from Mark Rezzano. He was patient, professional, funny and down to earth. I returned for services and got a chance to meet Ashley and Nick. Friendly. Professio Rezzano. He was patient, professional, funny and down to earth. I returned for services and got a chance to meet Ashley and Nick. Friendly. Professional. Thorough. I didn't feel rushed or pressured to buy a car while checking out cars, and when it came time for servicing, Ashley and Nick worked together and explained things upfront and verified things for me in advance. When it comes time for me to buy again, there is no doubt that Ganley West Ford and Mark Rezzano will be my first stop!!! More
by JoyNDriving
Verified Customer
June 28, 2020
The coordinator took care since my arrival, came to provide a heads up when there was going to be a 20 minutes delay during the recall repair. Excellent communication and attention. provide a heads up when there was going to be a 20 minutes delay during the recall repair. Excellent communication and attention. More
by Eric Arce
June 28, 2020
Thumbs up Went in for an oil change got the change and was out the same day. Engine light was on and they worked with me on the price. Went in for an oil change got the change and was out the same day. Engine light was on and they worked with me on the price. More
by mdh
Employees Worked With
Nick Seminatore, Ashley Neely
June 27, 2020
My experience at Ganley Ford West was very good. Salesman Austin was very helpful & professional. GM Matt also very helpful in the process. Very pleased with my purchase! Austin was very helpful & professional. GM Matt also very helpful in the process. Very pleased with my purchase! More
by catarlene
June 27, 2020
Oil change, new tires and check engine light on. I got four new tires, an oil change and my check engine light checked. Everyone was nice and explained what was going on. The car was washed and parke I got four new tires, an oil change and my check engine light checked. Everyone was nice and explained what was going on. The car was washed and parked in an easy to reach spot. More
by Lshort12
Employees Worked With
Ashley Neely
June 27, 2020
Brandon was so helpful and helped me find the car just for me. I love my Ford Explorer!! Thank you Brandon! Traci Sapienza was wonderful too she helped me so much! I had a wonderful experience. for me. I love my Ford Explorer!! Thank you Brandon! Traci Sapienza was wonderful too she helped me so much! I had a wonderful experience. More
by bholcomb02
Employees Worked With
Traci Sapienza , Brandon Taylor-Mitchell
June 26, 2020
Review I am very pleased with the service and absolutely trust everyone with my car. Everyone is super friendly and helpful. I highly recommend Ganley servic I am very pleased with the service and absolutely trust everyone with my car. Everyone is super friendly and helpful. I highly recommend Ganley service. More
by DEBBIEM0
Employees Worked With
Ashley Neely
June 26, 2020
Great service! The Service advisors Ashley and Nick were great to work with! Got a quick appt for a oil change and tire rotation and they also washed my vehicle ... see you in another 5000 miles.... Thanks great to work with! Got a quick appt for a oil change and tire rotation and they also washed my vehicle ... see you in another 5000 miles.... Thanks More
by RAM9735
Employees Worked With
Nick Seminatore, Ashley Neely
June 26, 2020
Always an easy experience dealing with Ganleys service department. Haven't had any issues getting in when I needed and they have always went above and beyond in my opinion. department. Haven't had any issues getting in when I needed and they have always went above and beyond in my opinion. More
by BRIAN86BROWN
Employees Worked With
Nick Seminatore
