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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,317 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,317 reviews

July 15, 2020

Service is great. Nick and team were very helpful. They did everything they could to keep us happy with a new car that didn’t start. More

by Gracelcampbell
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore, Ashley Neely
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Jul 17, 2020 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Nick and the service team were able to help and that they provided a positive experience!

July 14, 2020

Best dealer in Ohio. AJ and his team were great!!! AJ is one of Fords secret weapons ;). His time management skills are impeccable! Nice job AJ!!! More

by LEDEISJOHNSON
Recommend Dealer
Yes
Employees Worked With
AJ bruno
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Jul 15, 2020 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle!

July 14, 2020

You guys were 3 guys short that day. The manager took a guy off a job to get me in and out. I was there only for a half hour. The driver from Kufner knew exactly what was wrong with my car.. Turns out th More

by v.matt5959
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
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Jul 15, 2020 -

Ken Ganley Ford Parma responded

Thank you for your wonderful review! We appreciate your business and our team looks forward to serving you again soon.

July 12, 2020

Did not go the area of concern on the car. Area highlighted in yellow. Would have that taken care of while car was in Ford service center. More

by NICHOLSONJOSLYN
Recommend Dealer
No
Employees Worked With
Nick Seminatore
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Jul 29, 2020 -

Ken Ganley Ford Parma responded

Hello Joslyn, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to management so we can learn more about your visit?

July 11, 2020

Good customer service, coat of repair extremely high when compared with other service center. However they were quick and efficient so that counts for something. More

by J.mattsmith
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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Jul 13, 2020 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ganley Ford West. We appreciate your business and hope to see you again soon!

July 11, 2020

I think that Ganley Ford is a good choice for new and used cars and for services in the shop after purchasing a new or used car More

by DASU
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore, Ashley Neely
Report | Print
Jul 13, 2020 -

Ken Ganley Ford Parma responded

Thank you for choosing Ganley Ford West, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 10, 2020

Staff is great. Friendly, helpful, honest and fair! Service done in a timely efficient way. Received a car wash after service was complete. Highly recommend. Thank you!! More

by shuffman1489
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore, Ashley Neely
Report | Print
Jul 11, 2020 -

Ken Ganley Ford Parma responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford West.

July 09, 2020

A huge thank you to the people at Ganley Ford West! They fixed my sons truck under warranty! It’s 9 years old! Great dealer! More

by Snicola3
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jul 09, 2020 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 09, 2020

Same day service. Fast and professional. Took the time to make sure that the job was done correctly. You can tell they have a genuine interest in their work. More

by RPROFANCIK
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore, Ashley Neely
Report | Print
Jul 09, 2020 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 08, 2020

Everyone was very nice and helpful. They explained everything to me and answered any questions I had. I will come back for my 5,000 mile oil change. More

by Mollyharris632
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
Report | Print
Jul 08, 2020 -

Ken Ganley Ford Parma responded

Thank you, Molly, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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