Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Bob and Economy went above and beyond what would expected of a sales consultant. They located precisely what I wanted and understood my financial requirements to make it happen. Hats off to both these ge of a sales consultant. They located precisely what I wanted and understood my financial requirements to make it happen. Hats off to both these gentlemen! More
I would have preferred a mid-size or small truck, as my two previous trucks are Rangers (purchased in 1988 and 94 respectively - and are both still in working condition), but I just couldn't wait any longe two previous trucks are Rangers (purchased in 1988 and 94 respectively - and are both still in working condition), but I just couldn't wait any longer and my choices were limited to ANY vehicle manufacturer who is ONLY looking to increase profits and fitting customer satisfaction within those limits. Not that it would make a significant change one way or another, but I chose to stick with brand loyalty because of the quality of my previous trucks. This truck is HUGE though, and will take some time getting used to it to the point of where I'm not afraid of banging mirrors with an equal sized truck going the other way on a narrow road, and/or parking in a space Within those limited parameters, my purchasing experience was terrific. Nate Ford is a courteous and respectful salesman who didn't make any assumptions as to what he thought I might want. He answered all my questions and was the type of person I appreciate - straight up. He's the type of person who I would like as a friend, and I appreciated being able to work with him. As for the vehicle purchasing process itself, I hate it. You NEVER seem to find out the total purchase price, including all the warrantees and other add ons until the end. Why not try being like Nate and be straight up and SPELL IT OUT. Now why do I have to log in to a DealerRater account? Are you trying to sour my experience with my new truck? More
buying a car is headache and when i went to ganley ford i did not have one.everyone at ganley ford is positive,professional,and helpful.i have never been more happy at a car dealership and will definately re did not have one.everyone at ganley ford is positive,professional,and helpful.i have never been more happy at a car dealership and will definately recommend ganley ford to all my friends and family and will be going back to ganley ford for life.Thank you for my experience and as i said before could never be happier and love showing off my car with the ganley ford plate in the back.If i had a shirt that said ganley ford is my life on it i would proudly wear it everyday!!!!!!!!!!!!!1 thanks lance. More
I gave a rating of "Great" to my experience because the wonderful people at Ganley Ford West made leasing a car beyond simple. I appreciate all of the work that the employees did to make my exp because the wonderful people at Ganley Ford West made leasing a car beyond simple. I appreciate all of the work that the employees did to make my experience so wonderful! You have such a wonderful staff! Keep up the good work and you won a customer for life! Thank you! More
I've just had my remote control added to my beautiful new ford focus. I was able to get an appointment quickly. I dealt withFrank and Mack who were both friendly and professional . Not only did they ins new ford focus. I was able to get an appointment quickly. I dealt withFrank and Mack who were both friendly and professional . Not only did they install my remote start but patiently explained its operation to me! More
Tom Ganley and I are already friends for many years and I met Tom Yeraci throught Tom Ganley. When I met Tom at the dealership, he introduced me Mike Hamilton who handled my purchase with great knowledge of met Tom Yeraci throught Tom Ganley. When I met Tom at the dealership, he introduced me Mike Hamilton who handled my purchase with great knowledge of the F150 I purchased. He answered all my questions and helped me with things I didn't know. Great experience with Mike. More
Tom was awesome! Great experience! Would definitely recommend Tom Terbrack was professional, friendly, sincere and extremely helpful . I love the Ford Focus that Tom helped me pick out! recommend Tom Terbrack was professional, friendly, sincere and extremely helpful . I love the Ford Focus that Tom helped me pick out! More
Ganley West is a family dealership from us, and it's nice to stay in the Ford family. I've had a lot of success with the garage as well. Will definitely come back to Ganley West for future cars. nice to stay in the Ford family. I've had a lot of success with the garage as well. Will definitely come back to Ganley West for future cars. More
I had very positive experience. Nate Ford made my I had very positive experience. Nate Ford made my decision to purchase easy Prompt service. Very Informative.Was allowed to make decision with no pr I had very positive experience. Nate Ford made my decision to purchase easy Prompt service. Very Informative.Was allowed to make decision with no pressure! More