
Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ashley was awesome. My oil change and inspection was done efficiently and I was on the road within the hour. Everything went smoothly and the car was washed which is a nice touch. efficiently and I was on the road within the hour. Everything went smoothly and the car was washed which is a nice touch. More
Fast, courteous service. Nick did an excellent job. Tire was ready as promised and installed within minutes. I plan to continue getting service there. Thanks. was ready as promised and installed within minutes. I plan to continue getting service there. Thanks. More
I took my vehicle in for a semi annual inspection (tire rotation, fluid/brake check) and I was very pleased. My car needed extra work, rear brakes and a tire needed to be patched. The service department wa rotation, fluid/brake check) and I was very pleased. My car needed extra work, rear brakes and a tire needed to be patched. The service department was very professional and kept me up to speed on the cost and it was done in a timely manner. More
This is our second time working with Mark and it was great! He’s very polite and helpful and gets right down to business! Thank you! great! He’s very polite and helpful and gets right down to business! Thank you! More
From the phone call to set up service, to signing in, to leaving the lot, I have only good things to say about Ganley Ford. I sat in the clean/sanitized waiting area and waited a very short time. They even leaving the lot, I have only good things to say about Ganley Ford. I sat in the clean/sanitized waiting area and waited a very short time. They even ran my car through the car wash! I'm sorry I didn't note the man's name that helped me. He was working with Nick at the desk when I entered. More
AJ was incredibly helpful and his client service was outstanding. Nick also went above his duties to make sure I found the best vehicle for myself. I would recommend Ganley Ford West to anyone looking outstanding. Nick also went above his duties to make sure I found the best vehicle for myself. I would recommend Ganley Ford West to anyone looking to purchase a vehicle. More
Great communication from the service dept. Ashely called me each time there was an update and made sure everything was fixed. The service was even completed ahead of schedule. me each time there was an update and made sure everything was fixed. The service was even completed ahead of schedule. More
Easy to set up service appointment. I was taken care of quickly when I arrived. Service was performed quickly while I waited. I was very pleased. quickly when I arrived. Service was performed quickly while I waited. I was very pleased. More
Work was done in a timely manner. Dealership was clean. Would have liked to see more employees wearing masks and welding them properly. Will return for future work. Would have liked to see more employees wearing masks and welding them properly. Will return for future work. More
A great place to have your car serviced at. They are always willing to make your experience with them pleasurable. Thank you and I appreciate your kind and prompt service. always willing to make your experience with them pleasurable. Thank you and I appreciate your kind and prompt service. More