Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I gave a rating of "Great" to my experience because the wonderful people at Ganley Ford West made leasing a car beyond simple. I appreciate all of the work that the employees did to make my exp because the wonderful people at Ganley Ford West made leasing a car beyond simple. I appreciate all of the work that the employees did to make my experience so wonderful! You have such a wonderful staff! Keep up the good work and you won a customer for life! Thank you! More
I've just had my remote control added to my beautiful new ford focus. I was able to get an appointment quickly. I dealt withFrank and Mack who were both friendly and professional . Not only did they ins new ford focus. I was able to get an appointment quickly. I dealt withFrank and Mack who were both friendly and professional . Not only did they install my remote start but patiently explained its operation to me! More
Tom Ganley and I are already friends for many years and I met Tom Yeraci throught Tom Ganley. When I met Tom at the dealership, he introduced me Mike Hamilton who handled my purchase with great knowledge of met Tom Yeraci throught Tom Ganley. When I met Tom at the dealership, he introduced me Mike Hamilton who handled my purchase with great knowledge of the F150 I purchased. He answered all my questions and helped me with things I didn't know. Great experience with Mike. More
Tom was awesome! Great experience! Would definitely recommend Tom Terbrack was professional, friendly, sincere and extremely helpful . I love the Ford Focus that Tom helped me pick out! recommend Tom Terbrack was professional, friendly, sincere and extremely helpful . I love the Ford Focus that Tom helped me pick out! More
Ganley West is a family dealership from us, and it's nice to stay in the Ford family. I've had a lot of success with the garage as well. Will definitely come back to Ganley West for future cars. nice to stay in the Ford family. I've had a lot of success with the garage as well. Will definitely come back to Ganley West for future cars. More
I had very positive experience. Nate Ford made my I had very positive experience. Nate Ford made my decision to purchase easy Prompt service. Very Informative.Was allowed to make decision with no pr I had very positive experience. Nate Ford made my decision to purchase easy Prompt service. Very Informative.Was allowed to make decision with no pressure! More
Heather is great to work with. This is my 3rd car from Heather and Ganley. Highly recommend both Heather and Ganley Ford West. Also dealt with the general manager (don't know his name) great experience th Heather and Ganley. Highly recommend both Heather and Ganley Ford West. Also dealt with the general manager (don't know his name) great experience there as well. More
Nathan came over to assist me immediately upon my arrival and was not pushy. He listened to my needs and answered all my questions without trying to rush me into a decision. He gave me an ample amount of tim and was not pushy. He listened to my needs and answered all my questions without trying to rush me into a decision. He gave me an ample amount of time to test drive the car I selected, so I would be comfortable with my purchase. He was very friendly throughout the entire process including after the sale was complete which was a considerable amount of time after closing, to help me understand all of the features inside the car. Traci in the finance area was also very pleasant and friendly despite the fact that by the time I got to her she should have probably been at home. More
I have nothing but great things to say about Ganley Ford West! My salesman, Nate Ford, was very helpful, patient, and kept me involved during the entire sales transaction. He didn't pressure me to lease any West! My salesman, Nate Ford, was very helpful, patient, and kept me involved during the entire sales transaction. He didn't pressure me to lease anything that I wasn't interested in. I ended up with a 2013 Ford Edge...LOVE it! The staff even recognized me when I had to come back for my sync training and plates. I never felt like just another customer. Hats off to all the staff that I worked with, especially Mr. Ford, for ensuring customer satisfaction! More
I shopped for a 2013 Ford Expedition Limited. I bought one the same day but not here! Watch out for these scam artists. The sales person woos you with compliments while the back office runs your credit s one the same day but not here! Watch out for these scam artists. The sales person woos you with compliments while the back office runs your credit score down by submitting to ten different finance companies at once then offers you an artificially inflated interest rate on a loan. Then they use your "less than perfect credit" and "negative equity trade" as a double club over your head and try force you to pay sticker while they are practically stealing your trade-in. The sales manager threatened that the deal was "off the table" if I walked out. He had the nerve to try to tell me that he had to pay Ford $500 to take my loan and that the only reason he was willing to do so was that it was a slow day with mine being the only sale. You can bet they burned my phone up calling me after I left. Ha! Getting to see anything in writing was like pulling teeth. The best deal I was offered was to be financed through Ford Motor Credit at 11.75% interest for 70 months. This bad deal would have ultimately cost me over $90,000 for a car that retailed for $54,000. I went to another Westside dealership and got a great deal and was treated with respect. I financed that deal for 1.9% through Ford Motor Credit! See my review for the dealership that ultimately won my business. Hint, it's a Ford dealership ten minutes away from this one. More