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Ken Ganley Ford Parma

Parma, OH

4.7
2,764 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,764 reviews

January 09, 2014

I gave a rating of "Great" to my experience because the wonderful people at Ganley Ford West made leasing a car beyond simple. I appreciate all of the work that the employees did to make my exp More

by lissa034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mancini, Jimmy Gerges
Jan 10, 2014 -

Ken Ganley Ford Parma responded

Thank you for allowing Jimmy Gerges and the Ganley Ford West staff meet and exceed your expectations in your Car Leasing experience. We hope that you enjoy driving your new car! Please don’t hesitate to contact us with any questions or Service needs.

January 06, 2014

I've just had my remote control added to my beautiful new ford focus. I was able to get an appointment quickly. I dealt withFrank and Mack who were both friendly and professional . Not only did they ins More

by Auntd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and Mack in service dept, Tom Terbrack
Jan 06, 2014 -

Ken Ganley Ford Parma responded

Looks like you got your remote start installed just in time! Our Service Department is made up of Factory Trained Technicians whose main focus is our Customer Satisfaction. We appreciate both your business and you kind words in regards to both our Sales Team and Service Department.

January 04, 2014

Tom Ganley and I are already friends for many years and I met Tom Yeraci throught Tom Ganley. When I met Tom at the dealership, he introduced me Mike Hamilton who handled my purchase with great knowledge of More

by jgnew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
Jan 06, 2014 -

Ken Ganley Ford Parma responded

Ganley Ford West would like to Thank You for your business and Congratulate you on your F-150 purchase! We appreciate the opportunity to exceed your buying needs. We look forward to working with you in the future.

January 04, 2014

Tom was awesome! Great experience! Would definitely recommend Tom Terbrack was professional, friendly, sincere and extremely helpful . I love the Ford Focus that Tom helped me pick out! More

by Auntd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Terbrack
Jan 06, 2014 -

Ken Ganley Ford Parma responded

We are glad to hear that you had such a Great Experience here at Ganley Ford West! Congratulations on your new Ford Focus! We look forward to working with you in the future.

January 02, 2014

Ganley West is a family dealership from us, and it's nice to stay in the Ford family. I've had a lot of success with the garage as well. Will definitely come back to Ganley West for future cars. More

by jkirallah07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 02, 2014 -

Ken Ganley Ford Parma responded

Thank you for choosing Ganley Ford West and allowing us to work with you and meet your vehicle needs. I hope that you are able to get out and enjoy your new Ford Edge! We are happy to be apart of both your car buying experience as well as meet your Service needs.

December 30, 2013

I had very positive experience. Nate Ford made my I had very positive experience. Nate Ford made my decision to purchase easy Prompt service. Very Informative.Was allowed to make decision with no pr More

by tamikam76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ford
Dec 30, 2013 -

Ken Ganley Ford Parma responded

Thank you so much for letting Nate Ford and Ganley Ford West create a positive car buying experience for you. We look forward to working with you in the future for your service needs as well as any vehicle assistance. Here at Ganley Ford West the relationship is just begining.

December 30, 2013

Heather is great to work with. This is my 3rd car from Heather and Ganley. Highly recommend both Heather and Ganley Ford West. Also dealt with the general manager (don't know his name) great experience th More

by touchdown33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mancini
Dec 31, 2013 -

Ken Ganley Ford Parma responded

We are pleased to hear that you are a satisfied returning customer to Ganley Ford West. It is always nice to see a familiar face back in the dealership. We hope you enjoy your new vehicle; it is perfect for this Cleveland Winter weather!

December 30, 2013

Nathan came over to assist me immediately upon my arrival and was not pushy. He listened to my needs and answered all my questions without trying to rush me into a decision. He gave me an ample amount of tim More

by Har2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci, Nathan Naylor
Dec 31, 2013 -

Ken Ganley Ford Parma responded

Thank you for choosing Ganley Ford West. We know that there are many options to choose from and we appreciate the opportunity to serve you! If you have any questions or need assistance in the future Nathan as well as the entire Sales Team will be here to assist you. We hope that you are enjoying driving your New Ford Fusion!

October 26, 2013

I have nothing but great things to say about Ganley Ford West! My salesman, Nate Ford, was very helpful, patient, and kept me involved during the entire sales transaction. He didn't pressure me to lease any More

by StaciaDarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ford, Nate Ford
April 25, 2013

I shopped for a 2013 Ford Expedition Limited. I bought one the same day but not here! Watch out for these scam artists. The sales person woos you with compliments while the back office runs your credit s More

by gcop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Koglman, Robert Brown
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