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Ken Ganley Ford Parma
Parma, OH
3,303 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,303 reviews
Verified Customer
September 03, 2020
Very easy to work with and accommodating. Worked with me one other dealerships said they couldn’t. Although signing any sort of contract can be tedious, they made it very painless and quick. I would recomm one other dealerships said they couldn’t. Although signing any sort of contract can be tedious, they made it very painless and quick. I would recommend Ganley Westside and Mark Rezzano to anyone. More
by Cformica
September 01, 2020
This dealership is the best’ Everyone is very helpful and knowledgeable! The staff even helps me set up my Ford pass account. I will bring all my cars here for repairs and maintenance. and knowledgeable! The staff even helps me set up my Ford pass account. I will bring all my cars here for repairs and maintenance. More
by Wardy916
September 01, 2020
Received an appointment in a timely matter, fix my car. But you would have thought they would have washed it cleaned it for $200.00 plus dollars? But you would have thought they would have washed it cleaned it for $200.00 plus dollars? More
by bonniejeff
Employees Worked With
Ashley Neely
September 01, 2020
Excellent experience have purchased last 3 cars at Ganley West and have all service done there. Two years ago I moved from Fairview to further east I continue to travel the extra time and distance because I West and have all service done there. Two years ago I moved from Fairview to further east I continue to travel the extra time and distance because I know my car and well being in good hands. More
by rubarb14
Employees Worked With
Nick Seminatore
August 28, 2020
Ashley with the service department was awesome! Very informative and helpful. She Made a stressful day due to car trouble much better. Very happy with the service informative and helpful. She Made a stressful day due to car trouble much better. Very happy with the service More
by Haley k
Employees Worked With
Ashley Neely
August 28, 2020
Ganley Ford West is always there for me and my Escape. The dealer and the people are friendly, helpful, and always accommodating to my car service. The dealer and the people are friendly, helpful, and always accommodating to my car service. More
by LISAPRATT1957
Employees Worked With
Nick Seminatore, Ashley Neely
August 28, 2020
Good experience. Everyone was friendly and helpful. Was sent a virtual video of the car, which was pretty nice as we were coming from an hour away. Would recommend to a friend sent a virtual video of the car, which was pretty nice as we were coming from an hour away. Would recommend to a friend More
by hallguy18
August 27, 2020
the "complimentary" inspection was a huge & wonderful Monday AM surprise. A great way to start the day & week !!! Thank you Jeremy !!!! Hope you won't get into trouble . Monday AM surprise. A great way to start the day & week !!! Thank you Jeremy !!!! Hope you won't get into trouble . More
by DOMEANDVALI
Employees Worked With
jeremy machacek
