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Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Nice, smooth and easy I work with Pam and she was very good at what she does and she she was patient and she was very helpful and totally took care of the needs that I had I work with Pam and she was very good at what she does and she she was patient and she was very helpful and totally took care of the needs that I had. More
ABOVE AND BEYOND SERVICE THIS IS MY THIRD (3) PURCHASE HERE AT GANLEY, SALESMAN (SCOTT FRYE) IS TOP NOTCH IN UNDERSTANDING THE CUSTOMER'S VALUE AND MANAGEMENT (ROBERT BROWN) I THIS IS MY THIRD (3) PURCHASE HERE AT GANLEY, SALESMAN (SCOTT FRYE) IS TOP NOTCH IN UNDERSTANDING THE CUSTOMER'S VALUE AND MANAGEMENT (ROBERT BROWN) IS TOP OF THE TIER IN GETTING THE JOB DONE........................................GREAT SERVICE GUYS. More
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First day great second not so good The mangers are great they help you with every problem that you have with a smile on there face .. and they made me feel great about my brand new card The mangers are great they help you with every problem that you have with a smile on there face .. and they made me feel great about my brand new card.. thanks guys .. and my sales person was very helpful with my issues too ! Thanks More
Thanks! Searched across the state to find the car for us ... very patient & helpful. Most 'painless' process we've gone through to buy a new car - no pressur Searched across the state to find the car for us ... very patient & helpful. Most 'painless' process we've gone through to buy a new car - no pressure to make our decision. More
Thank you! Purchased my son's first car through you. Best experience we have ever had! Smooth transaction. Scott went above and beyond. Thank you for that. Purchased my son's first car through you. Best experience we have ever had! Smooth transaction. Scott went above and beyond. Thank you for that. My son is super happy with his car. More
Awesome place to buy a car Pam and the whole team took very great care of me. I was so happy I chose them and cannot wait to continue to do business with them moving forward. Wo Pam and the whole team took very great care of me. I was so happy I chose them and cannot wait to continue to do business with them moving forward. Would recommend them to anyone and am so pleased with my new truck! More
One of the best The salesperson was great and very informative. Help me see what I needed vs what I wanted. Second time with this sales person and will be going back The salesperson was great and very informative. Help me see what I needed vs what I wanted. Second time with this sales person and will be going back just for the experience. More
Excellent Ed at Ganley Ford helped us. I spent a while looking for the exact car I wanted. Wasn't having any luck until I came here. I traveled from Pennsylvani Ed at Ganley Ford helped us. I spent a while looking for the exact car I wanted. Wasn't having any luck until I came here. I traveled from Pennsylvania to look at a car at another dealership with no luck and ran into this dealership. Told then exactly what I wanted in my price range. I got that plus more! They worked with me and got me where I needed to be. I live in PA so my state does inspections on cars so I was worried about buying a car in Ohio, but they assured me it would pass inspection and if by some chance it didn't I could bring it back and they would do the work to make it pass. Well it passed inspection with flying colors. I bought a 2014 ford fusion. I couldn't be happier with the car! And I will def go back to this dealership for my next car! More
tires I bought a 2017 focus from bolaj adeyemi he did a great job but that's were it stopped I needed a used car so he told me about a 2010 focus well it ha I bought a 2017 focus from bolaj adeyemi he did a great job but that's were it stopped I needed a used car so he told me about a 2010 focus well it had a flat tire and key fob didn't work so after 3 hours I told him I want two NEW tires in the front and a key fob he said If I put to new tires on the car and a key fob you will buy it I said yes he said we have a deal two new tires and key fob I said yes I even went over my payment by 27 dollars to get it that was Saturday came back Monday to get it I wanted to see it was getting washed I signed the papers went out to car NO tires I asked why he said he didn't know Justin said he put anew used tire on it he didn't I found out when I got home and it was going flat the next morning it was flat took it back they fixed it for free big deal drove the car 52 miles and engine light came on took it back they said thermostat is sticking 450 dollars to fix I have a feeling they knew about it now the back brakes are bad and leaking fluid I guess the one finance guy was right that's what happens when you buy a cheap car as is I wanted to give the car back and buy a brand new car Justin said the loan was done by looking in a folder it wasn't because the loan couldn't go though till I sent then 3 months of income statements lies after lies cant no answers but I don't know from everyone I am not going away till I feel I can get what I was promised More
top notch service!! Ed Schurdell and the staff at Ganley Ford West took excellent care of us. My wife and I were looking to trade in our minivan and lease two vehicles, Ed Schurdell and the staff at Ganley Ford West took excellent care of us. My wife and I were looking to trade in our minivan and lease two vehicles, and he made it happen! Ed was very efficient and friendly. He explained every aspect of leasing simply and clearly. We love our 2017 Escape and 2017 Fusion! Ganley Ford West is the place to go! Thank you so much Ed! More