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Ken Ganley Ford Parma
Parma, OH
3,303 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,303 reviews
Verified Customer
September 28, 2020
The dealership was clean and the employees were very helpful. We love the car we chose. We are very satisfied in the choice we made. helpful. We love the car we chose. We are very satisfied in the choice we made. More
by jennneu327
Employees Worked With
September 28, 2020
They really care about your expectations and try to their best for that. They are considering all alternatives for you to get a really good deal. I had a wonderful experience with them and I recommand them! best for that. They are considering all alternatives for you to get a really good deal. I had a wonderful experience with them and I recommand them! More
by Sylvain.ferrandon
September 28, 2020
I went in for a routine oil change. I also asked them to look at my driver's door because it feels like it's sticking but I was told that they don't have anybody on duty on Saturday that could look at that look at my driver's door because it feels like it's sticking but I was told that they don't have anybody on duty on Saturday that could look at that to fix it so the only lube the door. When I got home it's still doing the same thing so I'll have to address that at another time. It's not always convenient for me to do a service appointment during the week. More
by LIBRAROSE73
Employees Worked With
Nick Seminatore
September 28, 2020
I had a great first time experience. Thank you for repairing my vehicle. Services recommended by the repair tech were valid and appreciated. Th ks again! repairing my vehicle. Services recommended by the repair tech were valid and appreciated. Th ks again! More
by ceavista
Employees Worked With
Nick Seminatore, Ashley Neely
September 28, 2020
I was very impressed by this dealership as well as the sales representative. Danny Walker was very attentive, he worked with me to get me the financing as well as the car I wanted even down to my prefere sales representative. Danny Walker was very attentive, he worked with me to get me the financing as well as the car I wanted even down to my preference of color. Thats really hard to do on a used car 🚗 I will be back when I get my next car. More
by Cindy0657
Employees Worked With
Daniel Walker
September 23, 2020
I had a very solid experience w Ganley and appreciated the professional of the whole team but especially AJ Bruno who is an excellent salesperson. Very knowledgeable, low pressure, patient and straight fo the professional of the whole team but especially AJ Bruno who is an excellent salesperson. Very knowledgeable, low pressure, patient and straight forward. I would highly recommend him. More
by Gil
September 23, 2020
Brandon was very helpful. Not pushy at all and seemed very genuine to help me get my vehicle. He was attentive and professional. Highly recommend. very genuine to help me get my vehicle. He was attentive and professional. Highly recommend. More
by RP
Employees Worked With
Brandon Taylor-Mitchell
September 22, 2020
Great service department! Unfortunately none of your sales team knows how to synch my phone to the vehicle's guidance system. So that is a feature that I can't use. sales team knows how to synch my phone to the vehicle's guidance system. So that is a feature that I can't use. More
by LAURAHAYSINTERNET
September 21, 2020
Great Service! Would highly recommend Ganley Ford West for any of your service needs. If your looking for a new car John Rupert was awesome! for any of your service needs. If your looking for a new car John Rupert was awesome! More
by Cherriseeman
