Ken Ganley Ford Parma

Worth the wait! This was our first experience with Ford. Everyone we encountered (and more behind the scenes) worked with us to get us exactly what we wanted and nee This was our first experience with Ford. Everyone we encountered (and more behind the scenes) worked with us to get us exactly what we wanted and needed. It took awhile, but they were able to get us a great deal with Ford Financing and lowered our payments from what we originally thought they would be. They made sure all the t's were crossed and i's dotted and while that may have taken awhile to finalize, they did a great job keeping us entertained, walked us through all the bells and whistles on our new car and made sure that when we did leave, we were confident in our deal, confident in our new car and confident we made the right choice not only in the dealership, but in every decision we made. We've had our new car for a few days now and are loving every second of it. More

Elonzo and Nate are good at what they do and were on top everything from the start. They sold me a truck. Thanks, see you next year. John are good at what they do and were on top everything from the start. They sold me a truck. Thanks, see you next year. John More

Excellent to work with Mr Harvey and Mr Ford were friendly and easy to work with. They got me into the truck I wanted at the price I wanted to pay. I would recommend both Na Mr Harvey and Mr Ford were friendly and easy to work with. They got me into the truck I wanted at the price I wanted to pay. I would recommend both Nate and Elonzo and Ganley Ford West. More

Great place Everyone is so heplpful, and always nice, Bolaji always offers you a drink and if they dont have it he will go buy it for you.He wants to make sure yo Everyone is so heplpful, and always nice, Bolaji always offers you a drink and if they dont have it he will go buy it for you.He wants to make sure your happy with the purchase and service. the service dept, spends time talking to you after repairs are made and before. They all make sure your visit is a good one. More

Previous customer and enjoyed experience I am a previous customer of Ganley Ford West and enjoyed my experience when purchasing my 2014 Escape. My salesman, Rob Yingling, was very friendly I am a previous customer of Ganley Ford West and enjoyed my experience when purchasing my 2014 Escape. My salesman, Rob Yingling, was very friendly and professional. More

Best Customer Service in Town Rob Yingling was our Sales Representative. With only a few weeks on the job, He was very knowledgeable with the Ford line and the competition. My hu Rob Yingling was our Sales Representative. With only a few weeks on the job, He was very knowledgeable with the Ford line and the competition. My husband and I came to the dealership an hour before closing with specific needs and a trade vehicle. My husband is a tough sell. Rob and the rest of the team stayed a a bit late and sold us the car of my dreams. We had been to two other dealerships before meeting with Rob. I guarantee we will be doing business with Rob Yingling and the Ganley Ford West Team again in the future. Sincerely- Katie and Jim Norman More

Great buying experiance Jeff provided excellent service and support for our new Ford Fusion purchase. Any questions or concerns were met with reasonable expectations or sol Jeff provided excellent service and support for our new Ford Fusion purchase. Any questions or concerns were met with reasonable expectations or solutions. We shopped on a very busy Sunday and Jeff did his best to make sure we got the attention we deserved as a perspective buyer. Since purchase Jeff has gone out of his way to make sure everything has been a pleasant experience. More

Awesome! Where else on a Saturday morning, early afternoon can you get a free hot dog, chips and salsa along with a friendly positive thinker attitude in a sal Where else on a Saturday morning, early afternoon can you get a free hot dog, chips and salsa along with a friendly positive thinker attitude in a sales person who truly had my best interest at heart!!!!! More

good experience Nice Dealership, Was not rushed into a decision to lease and got pretty much what I asked for within reason. Nate Ford was great and made me want to c Nice Dealership, Was not rushed into a decision to lease and got pretty much what I asked for within reason. Nate Ford was great and made me want to continue to be a Ford Dealership customer. More

Meeting the best salesperson around!! I was lucky enough to have Heather Mancini as my sales person. She was friendly, helpful and a true joy to work with. She answered all my questions I was lucky enough to have Heather Mancini as my sales person. She was friendly, helpful and a true joy to work with. She answered all my questions and thanks to Heather I am now the proud owner of a 2012 Ford Focus hatchback. I told my best friend about Ganley Ford West and the great deal I got and soon will be bringing her to the dealership to meet Heather so that she can get a new or used car that she needs and meet Heather for a great deal. Thanks to everyone at the dealership and especially Heather for making my car buying experience an enjoyable one. I LOVE MY FORD FOCUS!!!! More