Ken Ganley Ford Parma

Great service, pace. Not pushy. While my husband was dealing with service, I thought I would peruse the used minivans knowing exactly what I wanted for my growing family. Danny met m While my husband was dealing with service, I thought I would peruse the used minivans knowing exactly what I wanted for my growing family. Danny met me outside and patiently went through all of the features of one van that caught my eye. Patiently is an understatement being that my attention was divided between him, the car, two children, and texts from my husband about our serviced vehicle. He even re-explained everything about the car to my husband when he arrived. Through the negotiating and purchasing process, Danny was never pushy or condescending and I really felt like he had our best interests in mind the whole time. Because this was not a planned purchase for the time, I had nothing to entertain the kids with. Danny even helped set up snack and coloring for my kids along with the help of another coworker! Such a pleasure working with an honest and forthcoming car dealer. More

Teamwork makes the dream work! Came in with my sights set on a new car. Unfortunately, credit has a way of changing that view. The good news is that John Minniti was able to navigat Came in with my sights set on a new car. Unfortunately, credit has a way of changing that view. The good news is that John Minniti was able to navigate those troubled waters and get me set up with a good used car at a reasonable price. Will definitely be coming back. More

Great service John was very professional and patient with us. He took the time to find the perfect fit given our budget and trade-in conditions. If you're looking f John was very professional and patient with us. He took the time to find the perfect fit given our budget and trade-in conditions. If you're looking for a great deal visit John. More

Great people and place to buy a car. John Minniti was a great at helping us with our needs. John listen to what we were looking for and didn't push us to buy something we didn't want. Ev John Minniti was a great at helping us with our needs. John listen to what we were looking for and didn't push us to buy something we didn't want. Everyone there worked with what we had and they gave us such a great deal. Everyone there was fantastic and would recommend this dealership for buying and trading in cars. Thank you Ganley Ford and John for making our experience one to always remember. More

VERY UNDERSTANDING AND EASY GOING JOHN M. WAS GREAT AND SO WAS MANAGEMENT. THEY WORKED WITH WHAT I HAD AND I CAME OUT WITH WHAT I WANTED. VERY UNDERSTANDING AND EASY GOING JOHN M. WAS GREAT AND SO WAS MANAGEMENT. THEY WORKED WITH WHAT I HAD AND I CAME OUT WITH WHAT I WANTED. VERY UNDERSTANDING AND EASY GOING More

Best experience Shopping for a brand new car after 20 something yrs is stressful. We were dreading having to deal with pushy sales people, paperwork and all that come Shopping for a brand new car after 20 something yrs is stressful. We were dreading having to deal with pushy sales people, paperwork and all that comes with a car purchase. Kemmarie was waiting outside and we thought oh no, here we go. We were wrong. She was very courteous, polite and genuine. She answered all our questions. Explained the difference between models, left the choice up to us, the customers. We had stopped at another Ford dealer, they had no models for us to look at, the sales person new little about the model we were looking for, gave us incorrect information and told us to come back when the person who handles the sale of that model is there. Waste of time. Kemmarie went over the whole vehicle with us, explained everything to us. We asked her about the incentives the person at the other dealer had told us. She basically said that those didn't apply to this, but checked to make sure. After she confirmed the info was incorrect, she and the manager explained the different incentives that applied to this vehicle. She was great to work with, really knowledgeable about all our inquiries. She treated us like friends and make our experience the best we've ever had. All sales people should take lessons from her. I can't say enough good things about her. I would recommend that anyone looking for a new Ford to check out Ganley and ask specifically for her. As for the other people we dealt with throughout the process, everyone was great, friendly, courteous. More

Awesome dealership I want to thank the dealership for all they did to make my truck search a pleasant one. By far one of the best dealerships in the state. Everyone from I want to thank the dealership for all they did to make my truck search a pleasant one. By far one of the best dealerships in the state. Everyone from the salesman to the manager to the service manager did a terrific job in making this a great deal. And definitely want to thank Mark Rezzino the salesman for staying in touch and updating me on the truck ur an A plus salesman can't tell u thanks enough. And thank u Frank Kelly and ur service department for putting forth the effort and time to make sure the truck was top notch very much appreciated. More

Excellent Experience - Great to deal with! Starting with Amy, their internet specialist, who was very accommodating and very polite, to Kemmarie, my actual Sales Rep, who was very knowledgeable Starting with Amy, their internet specialist, who was very accommodating and very polite, to Kemmarie, my actual Sales Rep, who was very knowledgeable and pleasant to deal with, then finally Frank, who was also open/direct, which I like - I would have to say my overall experience was excellent. I did not feel pressured, no sales gimmicks, they asked the right questions and seemed willing to please - Kemmarie made me feel very comfortable and has exemplary people skills - a truly nice family-oriented person, to be sure. I purchased a Ford Explorer which they gassed up, detailed, and made sure I understood all the bells and whistles before I left the lot - top notch organization, which starts from the top down and Frank's leadership there make that quite evident. More

Satisfied customer! The staff is very friendly, especially Kemmarie! She's patient, kind, and works hard to get you want you want. I was in and out in a couple hours. I w The staff is very friendly, especially Kemmarie! She's patient, kind, and works hard to get you want you want. I was in and out in a couple hours. I would definitely recommend getting a car from here. More

Exceeded my expectations! I stopped in by chance since I was in the neighborhood. I've purchased my previous (5) vehicles from AutoNation. I walked into Ganley West and was g I stopped in by chance since I was in the neighborhood. I've purchased my previous (5) vehicles from AutoNation. I walked into Ganley West and was greeted by a young lady who was full of energy with a great personality. My intentions were to just look and maybe test drive a vehicle. Instead I traded my vehicle in for a brand new vehicle off the showroom floor. I was completely blown away with the entire staff. It helps when you deal with salespeople who really enjoy what they do! Kemmarie along with her manager Rob made it easy to purchase a vehicle from Ganley West. More