
Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Traded in our minivan for an Explorer. Happy with the trade in offer for the van and the lease for the Explorer. Adam was thorough and answered all of our questions. Appreciate the great service. trade in offer for the van and the lease for the Explorer. Adam was thorough and answered all of our questions. Appreciate the great service. More
The service person that helped me was understanding, polite, and professional from beginning to end. He made it a pleasure to for me to have my vehicle repaired there. polite, and professional from beginning to end. He made it a pleasure to for me to have my vehicle repaired there. More
Walked in thinking, here we go, having to deal with pushy sales people. But to my surprise they were not pushy at all. They helped me to find the exact truck I was looking for and worked with on a price we c sales people. But to my surprise they were not pushy at all. They helped me to find the exact truck I was looking for and worked with on a price we could all agree on. Thank you John and Aj. You to were a pleasure to work with and I would highly recommend you and the dealship to all my friends and family. Look forward to working with you on my next vehicle purchase. More
The staff was very friendly, professional and very helpful. Made me feel very comfortable which is hard to do at a dealership or mechanic shop to me. I will using this shop regularly for my repairs an helpful. Made me feel very comfortable which is hard to do at a dealership or mechanic shop to me. I will using this shop regularly for my repairs and services. Great job everyone! More
Jeremy Machacek showed excellent customer service. He was knowledgeable, courteous & kind. He answered my questions & concerns to my satisfaction. Excellent dealership. I Give 5 stars knowledgeable, courteous & kind. He answered my questions & concerns to my satisfaction. Excellent dealership. I Give 5 stars More
The dealership was clean and the employees were very helpful. We love the car we chose. We are very satisfied in the choice we made. helpful. We love the car we chose. We are very satisfied in the choice we made. More
I went in for a routine oil change. I also asked them to look at my driver's door because it feels like it's sticking but I was told that they don't have anybody on duty on Saturday that could look at that look at my driver's door because it feels like it's sticking but I was told that they don't have anybody on duty on Saturday that could look at that to fix it so the only lube the door. When I got home it's still doing the same thing so I'll have to address that at another time. It's not always convenient for me to do a service appointment during the week. More
I had a great first time experience. Thank you for repairing my vehicle. Services recommended by the repair tech were valid and appreciated. Th ks again! repairing my vehicle. Services recommended by the repair tech were valid and appreciated. Th ks again! More
I was very impressed by this dealership as well as the sales representative. Danny Walker was very attentive, he worked with me to get me the financing as well as the car I wanted even down to my prefere sales representative. Danny Walker was very attentive, he worked with me to get me the financing as well as the car I wanted even down to my preference of color. Thats really hard to do on a used car 🚗 I will be back when I get my next car. More