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Ken Ganley Ford Parma
Parma, OH
3,297 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,297 reviews
November 08, 2020
Great staff,really appreciate the kindness that everyone has shown me and my family, also Mark Rezzano just a fo getter and deffinily showes his care for this company plus his customers..., can't say enough has shown me and my family, also Mark Rezzano just a fo getter and deffinily showes his care for this company plus his customers..., can't say enough... BLESSINGS TO YOU AND ALL YOUR STAFF... More
by Dcnov6
Verified CustomerEmployees Worked With
Other Employees :
Don't remember all the names, like I said they are all great
November 02, 2020
Great service. AJ and John were awesome and made my experience super easy. Car was ready and clean when I arrived to pick it up. experience super easy. Car was ready and clean when I arrived to pick it up. More
by Tayruper1031
October 24, 2020
Austin was an amazing sales rep. He took his time with us listen to our needs and found the best car for our price range. I would highly recommend him to anyone looking for a car. He’s a keeper!!! listen to our needs and found the best car for our price range. I would highly recommend him to anyone looking for a car. He’s a keeper!!! More
by judyvanderwyst
Employees Worked With
October 22, 2020
I had an excellent experience! They got me out of my lease early, and gave me what I wanted for my trade in. Everyone was nice and super helpful. lease early, and gave me what I wanted for my trade in. Everyone was nice and super helpful. More
by Tim k
October 14, 2020
I recently purchased a vehicle from ganley Ford west and the Adam singer the salesman was great I highly recommend going there and seeing Adam he will treat you with respect and is very knowledgeable of of the Adam singer the salesman was great I highly recommend going there and seeing Adam he will treat you with respect and is very knowledgeable of of any question you ask him 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼 More
by Rafael C.
Employees Worked With
Adam Singer
October 13, 2020
Mark was amazing. Really help full! Amazing service! Loved the car. Price was really good! Car needed some service and Mark is getting it done on Friday. Loved the car. Price was really good! Car needed some service and Mark is getting it done on Friday. More
by Sam Mehta
October 05, 2020
Every question i had was a answered as well as took the extra time to explain the work order as well go back to the vehicle and physically show me. Truly over the top customer service! Thank you. extra time to explain the work order as well go back to the vehicle and physically show me. Truly over the top customer service! Thank you. More
by daughter,crystal
Employees Worked With
Nick Seminatore, Ashley Neely
October 05, 2020
Although I waited a week and a half for my car to get serviced, I was offered a free rental until it was complete. I was informed about the process of my car being serviced regularly. Thanks to Mark and serviced, I was offered a free rental until it was complete. I was informed about the process of my car being serviced regularly. Thanks to Mark and CJ for their help im satisfied. More
by latishagr
October 01, 2020
Traded in our minivan for an Explorer. Happy with the trade in offer for the van and the lease for the Explorer. Adam was thorough and answered all of our questions. Appreciate the great service. trade in offer for the van and the lease for the Explorer. Adam was thorough and answered all of our questions. Appreciate the great service. More
by ken.surratt
Employees Worked With
Adam Singer
