Ken Ganley Ford Parma

outstanding James made my car buying experience very easy. He asked me what I was looking for and proceeded to show me cars meeting my expectations. He offered James made my car buying experience very easy. He asked me what I was looking for and proceeded to show me cars meeting my expectations. He offered suggestions on accessories that I could find useful in a vehicle and we found a car that I really liked. We then sat down and talked about financing the car which he told me wouldn't be a problem. He took down all my information and came back shortly with the information that I was approved. I was so excited about this since this was my first time purchasing a car. We then completed this process by signing my agreement and James had my car cleaned. I never thought that I would be walking out of the dealership the same day with a new car but that is how it happened. I really appreciate the time that James took to make this happen and I have recommended him to numerous friends. James, thanks for making my day great. Sabrina Hambrick More

Finally! The car we wanted all along! Was in the process of buying another car and dealership was taking too long to give us answers. Meanwhile, Ganley West reached out in response to my i Was in the process of buying another car and dealership was taking too long to give us answers. Meanwhile, Ganley West reached out in response to my internet inquiry. Went in to meet Allen after emailing a few times. Two days later we had the car we originally set out to get. Our long time Ford dealership didn’t even try to get us to our price point for the car we wanted. So glad we came in! Allen is a superstar! More

A good, friendly experience Everyone I had contact with, was warm, smiling, and helpful. The sales staff worked hard, on my behalf, to make sure I got a vehicle that I was happy Everyone I had contact with, was warm, smiling, and helpful. The sales staff worked hard, on my behalf, to make sure I got a vehicle that I was happy with, at terms that I am also happy with. More

Very satisfied with my service I received I appreciate the service you provided for me. I would recommend any and everybody to go to the particular dealership. Once again thank you so much I appreciate the service you provided for me. I would recommend any and everybody to go to the particular dealership. Once again thank you so much More

Amazing They got me what I wanted at the price I wanted. Treated me like family (and I mean that). The fastest and easiest car buying experiance I have ever They got me what I wanted at the price I wanted. Treated me like family (and I mean that). The fastest and easiest car buying experiance I have ever had! More

Pleasant expierience Alan was very courteous, He showed us 3 different vehicles before she made up her mind.He was instrumental and patient while helping her make a decisi Alan was very courteous, He showed us 3 different vehicles before she made up her mind.He was instrumental and patient while helping her make a decision! More

Thanks Allen Kaspar Thanks man for the excellent customer service you provided to me. I really love the SUV and will definitely do business with you in the future. Thanks man for the excellent customer service you provided to me. I really love the SUV and will definitely do business with you in the future. More

Amazing Allen was very helpful and made the choice easy. There was no pressure when deciding. He made the experience of my first car one to never forget! Allen was very helpful and made the choice easy. There was no pressure when deciding. He made the experience of my first car one to never forget! More

Great service Very helpful and not pushy Allen Kaspar worked with me to get what I wanted and now I’m a proud owner of a 2017 Ford Explorer Very helpful and not pushy Allen Kaspar worked with me to get what I wanted and now I’m a proud owner of a 2017 Ford Explorer More

New Car We never walked into a Ford Dealership before and we walked out with a new car. Everyone was helpful as we made our decision to purchase a new vehicle We never walked into a Ford Dealership before and we walked out with a new car. Everyone was helpful as we made our decision to purchase a new vehicle. More