Ken Ganley Ford Parma

My New, Used Car Experience Very knowledgeable, kind, trusting and helpful. I would definitely buy from this dealership again. Everyone was friendly and accepted and understood Very knowledgeable, kind, trusting and helpful. I would definitely buy from this dealership again. Everyone was friendly and accepted and understood my needs for this specific vehicle. More

2 cars for the price of 1 I had a 2014 Jeep Cherokee & was short a car in the family- I knew it was going to be a job getting 2 car loans in my name with an average credit scor I had a 2014 Jeep Cherokee & was short a car in the family- I knew it was going to be a job getting 2 car loans in my name with an average credit score, but Ganley West made it happen and I got 2 cars for almost the price of 1 1/2 cars. I traded in my jeep in for an AWD 2015 ford Escape SE & 2011 XLT ford Escape. They worked with me to be in my budget with zero money down. So without a doubt great customer service- We did half of the process via phone as I work full time as a nurse and don't have the time to sit at a dealer all day. The plus is also that they were open on Sunday so I could do everything on my day off. So to everyone at Ganley Ford West -THANK YOU FOR IMPECTABLE SERVICE WITH A SMILE & GETTING ME 2 BEAUTIFUL CARS THAT I CAN AFFORD AND BOTH DRIVE BETTER THEN THE JEEP :) More

Third vehicle from Ganley Ford West This is my fourth Ford, my third from Ganley Ford West. I truly value the customer/dealer bond we've built. I had total confidence working with Ed S This is my fourth Ford, my third from Ganley Ford West. I truly value the customer/dealer bond we've built. I had total confidence working with Ed Schurdell and his team that we would agree on a deal that would be a success for both. I absolutely love my new Escape and will continue to share my excitement. More

4 Cars in 6 Years Within the past 6 years, my family and I have purchased 4 cars from Ganley Ford West. Without a doubt the best service available. On top of selling gr Within the past 6 years, my family and I have purchased 4 cars from Ganley Ford West. Without a doubt the best service available. On top of selling great cars, the sales men and women are friendly, helpful, and understanding. They take the time to get to know you, your situation, and help you find a car that fits your budget, wants, and needs. Special shoutout to Kelly for all of her help and kindness through the process. More

Fast curteous and relaxing My experience was one of the best I've had when purchasing a vehicle. The atmosphere was relaxed and more importantly enjoyable. Would recommend highl My experience was one of the best I've had when purchasing a vehicle. The atmosphere was relaxed and more importantly enjoyable. Would recommend highly. More

Ganley They were not pushy or overbearing while I tried to decide between 2 cars. Sale would have been lost if they were too pushy. Very fair price on car. T They were not pushy or overbearing while I tried to decide between 2 cars. Sale would have been lost if they were too pushy. Very fair price on car. The 3 hours it took was due to my indecisiveness. More

Great customer service I had a great experience at the dealership. Mark S. did a great job and was very accommodating. Highly recommended! A great place to lease or purchase I had a great experience at the dealership. Mark S. did a great job and was very accommodating. Highly recommended! A great place to lease or purchase. More

Great Experience This is the second vehicle I have purchased at Ganley Ford West. Just like the first time the staff (Ed, Mike, and forgive me for forgetting the finan This is the second vehicle I have purchased at Ganley Ford West. Just like the first time the staff (Ed, Mike, and forgive me for forgetting the finance lady's name) were great. They make you feel welcome and are very casual and friendly. Although I knew I was not the only customer there, they really made me feel like I was. If you live in the area, or even if you do not, I recommend you get over to Ganley Ford West for your next purchase. This is a smaller dealership away from the "auto miles" and you can tell by the personalized attention they give to their customers. More

Excellent Service and Accommodating Sales Went there with a car that was having issues. I admit that I bought the original car from them but the 2011 Fiesta had troubles across the board and Went there with a car that was having issues. I admit that I bought the original car from them but the 2011 Fiesta had troubles across the board and I needed to get rid of it. I told them exactly what I wanted--a new car with the same payment. They made it work and I have a new car with a very similar payment despite the negative equity. Ed Schurdell was very accommodating, understood the situation, and worked with the Ganley team to satisfy me. They even covered my bill in the service department! I definitely drove away happy! Also, I always take my cars to Ganley for service. The whole team is very nice and understanding, especially Jen who is one of the nicest people that I have ever dealt with in a car service department. More