![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,913 reviews
Excellent customer service and pleasant experience Denzel was a pleasure to deal with. He is very friendly and knowledgeable. He made it a pleasant experience along with the Manager Matt and Finance Denzel was a pleasure to deal with. He is very friendly and knowledgeable. He made it a pleasant experience along with the Manager Matt and Finance Bryan. Also want to thank Simon who sat in my car with me to go over all the features including navigation, sync, Sirius and much more along with Denzel. Loving my new Escape! More
![](https://cdn-user.dealerrater.com/images/lotshot/9fae55fb-d055-4a08-8a1f-26191bc23922-th.jpg)
Best experience ever!!! Ron did a great job!!! I give this rate 5 stars because it truely was fast, friendly, and honest service. Everyone was great!!! We will be returning!! Thank you Ron and the I give this rate 5 stars because it truely was fast, friendly, and honest service. Everyone was great!!! We will be returning!! Thank you Ron and the Ganley family!!! More
Excellent Very helpful without being pushy, never tried to steer us in one direction allowed us to describe what we were looking for and presented us with all o Very helpful without being pushy, never tried to steer us in one direction allowed us to describe what we were looking for and presented us with all options More
Purchased First Car Great Customer Service! We found a car after a few weeks of searching. This car even though used was in great shape and had low mileage. Great Customer Service! We found a car after a few weeks of searching. This car even though used was in great shape and had low mileage. More
![](https://cdn-user.dealerrater.com/images/lotshot/37a4b4a6-50d8-4df0-b007-26f382f9b211-orig-th.jpg)
Great Transaction Great fast easy minimal negotiations. Would definitely reccomend to friends and family. Denzel did a great job, i would also reccomend him as well. Great fast easy minimal negotiations. Would definitely reccomend to friends and family. Denzel did a great job, i would also reccomend him as well. A+ More
Great Experience Staff was great and made purchasing my vehicle a great experience. Denzel was friendly and helpful. I would recommend Ganley West to friends in the fu Staff was great and made purchasing my vehicle a great experience. Denzel was friendly and helpful. I would recommend Ganley West to friends in the future. More
Kathleen Mcintyre I worked with Kathy Mcintyre and she was amazing. She worked very hard to help me get the vehicle i wanted. She helped me get the best deal possible a I worked with Kathy Mcintyre and she was amazing. She worked very hard to help me get the vehicle i wanted. She helped me get the best deal possible and she was very professional and polite about it all. Thank you Kathy for making my visit there well worth it. I will definitely be doing business there again. More
Raptor purchase The sales people were very friendly, knowledgeable and helpful. I had a very good experience purchasing my vehicle. I did not feel pressured at all. The sales people were very friendly, knowledgeable and helpful. I had a very good experience purchasing my vehicle. I did not feel pressured at all. More
![](https://cdn-user.dealerrater.com/images/lotshot/57ef8156-6d26-4e24-81e5-4b47e23b9079-orig-th.jpg)
great job weve been assisted by Denzel and he did really great..we dont have an appointment,happens that we find this car online and decided to just stop by and weve been assisted by Denzel and he did really great..we dont have an appointment,happens that we find this car online and decided to just stop by and look..despite of not havinv an appointment he did entertain us,give us all the information we need for the car,helped us with all the financing and stuff availability,and tour us around the area too..all in all he is a great one,and oh,the place is so nice btw..would highly recommend him on my friends and family.. More
Great dealer to deal with Denzel was very courteous and professional, I like the fact that he didn't waste my time showing me vehicles that I was not interested in. I usually b Denzel was very courteous and professional, I like the fact that he didn't waste my time showing me vehicles that I was not interested in. I usually buy from private sellers, but my experience at Ganley was a positive one. I wish Denzel much success at Ganley. More