Ken Ganley Ford Parma

Thank goodness for good friends. After a challenging experience at another dealership. A good friend referred me to Eric Walker at Ganley. Quick transaction - open and honest. Than After a challenging experience at another dealership. A good friend referred me to Eric Walker at Ganley. Quick transaction - open and honest. Thank you Ganley! More

THE BEST CAR PURCHASE EXPERIENCE Katrina our sales woman was so awesome! She was very thorough in explaining our options and helping us get the best deal. The finance gal was very pro Katrina our sales woman was so awesome! She was very thorough in explaining our options and helping us get the best deal. The finance gal was very professional and informative as well. The transaction was fast and efficient! Everyone there was so friendly and I just can't say enough about how smooth this purchase went. Was so AWESOME!!!!! -Colleen More

GREAT What a wonderful staff you have there! My sales associate Michael was absolutely the most patient person I have ever met! Literally spent hours with What a wonderful staff you have there! My sales associate Michael was absolutely the most patient person I have ever met! Literally spent hours with me while I test drove several used vehicles. Was able to answer all questions and in the end, got the me set up in the vehicle I had originally came in to test drive. And Ruth (not sure what her title is) was great! Your staff is like talking with a family member opposed to someone just trying to sell a car off the lot. Hopefully we have the car for many years. And I will definitely let my friends and family know where to go and who to see when looking for their next vehicle, whether it be new or used. When in the market for our next Ford, I will definitely come to Ganley first. More

Review They were very hospitable. They will work with you, very good service. I will definitely be referring friends and family to this dealership, and I kno They were very hospitable. They will work with you, very good service. I will definitely be referring friends and family to this dealership, and I know they won't regret it because I don't. More

New Ford Escape Great customer service, and the team went above and beyond my expectations! From the sales person to the finance person, and the person making sure a Great customer service, and the team went above and beyond my expectations! From the sales person to the finance person, and the person making sure all the paper work was done correctly, I had a smile on my face all day. I love my new car, and thank you for making these experience enjoyable. More

excellent service Katrina is hands down the best sales person i have ever encountered. I give her a rating of ten. Very honest and not pushy a class act. Katrina is hands down the best sales person i have ever encountered. I give her a rating of ten. Very honest and not pushy a class act. More

awesome salesperson she bent over backwards to find ways to pull off what I wanted to accomplish. the dealership was ready to sent a truck, for free, to delaware to get m she bent over backwards to find ways to pull off what I wanted to accomplish. the dealership was ready to sent a truck, for free, to delaware to get my mustang. More

Great people Many organizations talk about customer service and going the extra mile to assist their customers. These fine people Live it and practice it. First ti Many organizations talk about customer service and going the extra mile to assist their customers. These fine people Live it and practice it. First time or repeat customer they treat you the same. More

Easy Peasy Everyone was so kind and helpful - the process itself is exhausting, they made it enjoyable. I told them what I was looking for - they were able to me Everyone was so kind and helpful - the process itself is exhausting, they made it enjoyable. I told them what I was looking for - they were able to meet my needs without games. Ed was very helpful - from helping me pick the escape, working the numbers with Mike, updating my insurance and advising what to expect with finance. Excellent experience. More

Great Job Ed!!! Ed did a wonderful job...I purchased an Edge and Ed spent as much time as I needed going over all the features in the car, which was a lot!!!! During Ed did a wonderful job...I purchased an Edge and Ed spent as much time as I needed going over all the features in the car, which was a lot!!!! During the entire process, Ed explained everything I wanted to know, did not rush me or pressure me, helped me decide which features to get on the car and I am very pleased with my choices....thanks Ed, you are the best. Also, thanks to the entire team at Ganley! Sandi Byrne More